Ratings based on 465 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The room was obviously not cleaned thoroughly. A family owned MOTEL that does not take their cleaning seriously.
Comment from Hotel Management
14 Nov 2024 by Diksha, Hotel Management
Dear Dahla, we apologize for not meeting your standards.Best wishes
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Room was broken down, shower was falling apart, there was no shower door, water pressure was crap, , the only cabinet in the room was broke, tv didnt work, remote was shot, , cable lock on door was to ahot and homemade ,1 didnt even stay for a hour before i left and checked into a differnet hotel, i also had to go to the store next door just to check into the hotel, worst hotel i have ever been in, i will never go back, i will also be requesting a full refund in the am,
Comment from Hotel Management
17 Oct 2024 by Diksha, Hotel Management
Dear Stephen, We apologize for this, that we didn't meet your standards.
by A verified traveler from Stockton
Posted 16 Oct 2024
The only positive about this property was that it was quiet. I venture to guess it was because I was the only person willing to stay after seeing the accommodations. The room had a musky odor and the fabric covered headboard was damaged. It looked like someone or something scratched it exposing the padding underneath the fabric. The towels had holes and it appeared as if the room had not been cleaned in quite some time. The room does not have anywhere to sit besides the bed which was not an appealing idea. I reluctantly stayed because it was late and I was not sure I would be able to find other lodging. Thankfully, it was only a one night stay. I surely would not have stayed beyond that time. I did purchase a blanket to place on top of the bed before going to sleep. Not sure how this place is listed on Expedia. It needs a major overhaul. Please do not be drawn in by the economical price. Pay extra for peace of mind, comfort and cleanliness.
Comment from Hotel Management
16 Oct 2024 by Diksha, Hotel Management
Dear Heath, Thank you for leaving us some of your reviews. we apologize that we didn't meet your standards.
by A verified traveler
Posted 14 Oct 2024
After confirming by phone the day before our stay, they called at 4:20pm the day of to tell us they had canceled our reservation and were full for the night. We were already in town and suddenly needed to find a new place to stay, and that turned out to be a much more expensive proposition in a small city hosting a major sports event. We were in town for a funeral and did not need the added stress of suddenly being without a place to stay. Very disrespectful, downright rude... horrible customer service. Don't trust your reservation here.
Comment from Hotel Management
16 Oct 2024 by jk, Hotel Management
Dear Sarah, we apologize for this problem.
by A verified traveler
Posted 4 Oct 2024
The people who worked there were very helpful and tried to make it a comfortable
Comment from Hotel Management
14 Oct 2024 by Diksha, Hotel Management
Dear Santa, Thank you for leaving us some of your reviews. Best Wishes.
by A verified traveler
Posted 3 Oct 2024
None
by A verified traveler
Posted 3 Oct 2024
Dirty, only chair was broken
Comment from Hotel Management
3 Oct 2024 by Diksha, Hotel Management
Dear Dan, Thank you for taking the time to leave us some of your feedback. We would like to apologize for not meeting your standards.
by A verified traveler
Posted 2 Oct 2024 on Hotels