Ratings based on 392 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
The most comfortable hotel for me
Posted 29 Jul 2023 on HotelsAll staff are friendly, kind and helpful.
Anywhere is clean and clear. Nowhere was dark and dirty whenever the lights are on.
A reasonable and lovely breakfast for common people is offered to all customers in free.
Comment from Hotel Management
30 Jul 2023 by 東横INN和光市駅前 くちこみ担当, Hotel Management
この度は東横イン和光市駅前ご利用いただきまして、ありがとうございました。またコメントありがとうございます。今後も従業員一同心温まるおもてなしを心がけてまいります。またのご利用お待ちしております。ありがとうございました。
by A verified traveler
Posted 13 Dec 2022
Not so attractive in terms of room size, and service. But yes this is under budget.
Comment from Hotel Management
7 Apr 2023 by 東横INN和光市駅前 くちこみ担当, Hotel Management
Thank you very much for choosing Toyoko-Inn Wako-shi Ekimae and giving us your comment. I am happy to hear that you satisfied with our accommodation fee. Thank you veru much indeed.
by A verified traveler
Posted 2 Sep 2022
Always enjoy the Wakoshi Toyoko. It is convenient, clean, and comfortable. The staff is friendly and the breakfast is good. Just a nice landing pad overall.
Comment from Hotel Management
7 Apr 2023 by 東横INN和光市駅前 くちこみ担当, Hotel Management
素敵なコメントいただきまして、ありがとうございます。朝食もご満足いただけるよう、また従業員一同心温まるおもてなしを目指して参ります。またのご利用心よりお待ちしております。ありがとうございました。
by A verified traveler
Posted 22 Mar 2020
Staff was polite and helpful. The housekeeping arrangement seems unique and a little annoying. Guests are asked not to be in their rooms between 10 and 4. During that time all the room doors are open. Have never seen this before. But I was grateful for a clean room. Wish I could have had a non-smoking room earlier during my stay; smoke stench seemed heaviest Saturday night/Sunday morning. Location near the station was good, and pre-packaged breakfast was fine.
by A verified traveler
Good place, not a luxury hotel.
Posted 1 Jan 2020 on HotelsGood place, has everything you need. Breakfast was nice and there are plenty of amenities. Rooms are a good size for a business hotel.
by A verified traveler
Posted 10 Dec 2019
by A verified traveler
Posted 9 Nov 2019
by A verified traveler
Posted 6 Oct 2019
A softer bed and an outlet in a bathroom would be nice.
by A verified traveler
Posted 11 Jul 2019 on Hotels
It was good for a quick business trip. Not a resort but pleasant and well maintained hotel.
by A verified traveler
Nice
Posted 14 Jun 2019 on HotelsComfortable & staffs are friendly & co-operative
