Ratings based on 26 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by Oded
Nice hotel
Posted 2 Aug 2017 on HotelsVery good located but the bed was really really really hard to sleep on!
The breakfast buffet was amazing
by HIROYUKI from Irvine, CA
Posted 30 Aug 2016 on Hotels
Our beds were really hard, but the staff allowed us to have futons on the mattress. Otherwise, we enjoyed everything else about our stay. Within walking distance to Wakkanai Station, local bus, and ferry, it was easy to visit Wakkanai Lighthouse (take local bus to Noshappu), and take ferry for day trip to Rushiri Island.
by A verified traveler
Rudest check in I ever experienced
Posted 28 Aug 2016 on HotelsIt was the last hotel available on hotels.com in this city. Although the reviews were generally below average or poor I needed a hotel as I was on a long trip in Hokkaido. I have stayed in hotels in about 15 different countries and have never been treated so badly upon check in as this hotel. I absolutely would never stay here nor set foot in this place again. Extremely rude to international visitors, at least me. I asked to see the General Manager and was told he wasn't there. When I asked for a refund on the night he suddenly appeared. Caught red handed in a lie as well. Do yourself and favour. STAY AWAY FROM the Wakkanai Sun hotel.
Recommended
for Everyoneby A verified traveler
Close to Station and Port
Posted 12 Aug 2016 on OrbitzNice property near train station and port. Not many affordable food options nearby, but there are pachinko parlors if that's for you. The train station has some options for food and a movie house.
Recommended
for Everyoneby A verified traveler from Osaka,Japan
Posted 18 Aug 2017
HOTEL Staff are very kind .They are corresponded to my request kindly.
by A verified traveler
ホテルのスタッフの笑顔がいい。
Posted 11 Jul 2017 on Hotels建物、部屋は古かったけど、従業員の皆様が大変フレンドリーであり、感激しました。
by A verified traveler
Posted 8 Jul 2017 on Hotels
by Yukie
朝食が大満足
Posted 7 Jul 2017 on Hotels接客態度及び清潔感が良かった。特にレストランのスタッフの勤務態度が好感持てた。
Recommended
for Everyoneby A verified traveler from 香港
交通方便，房間闊大舒適的酒店
Posted 5 Jul 2017近火車站，觀光巴士站，碼子，交通方便。酒店雖然有點舊，但設施良好。房間闊大舒適。美中不足的是空調只能應付寒冷的天氣，夏天房間很熱，酒店職員不懂外語，幾乎無法溝通。幾經辛苦才明白客人的要求。最後他給我們關掉空調，打開窗子，解決了問題。
by A verified traveler
Recommended Hotel in Wakkanai
Posted 12 Jun 2017 on HotelsThe room was neat and comfortable, staff were helpful—although not all of them are fluent in English, they were willing to help and answer the questions with my journey. The hotel is easy to access—around 5 minutes walk from JR Wakkanai Station, or if you taking the Soya Bus from Wakkanai Airport, this is a half-hour trip and the stop is diagonally opposite the hotel. There are supermarket and convenience store nearby, and restaurants as well (pay attention to the opening hours, most of them close quite early). Overall, it is a nice experience, and I definitely would stay in this hotel next time.
