Ratings based on 66 Verified Reviews
4.3 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
It was our first time in the UP and the lodge was perfect. My wife and I loved, and spent most of every evening in the lounge area playing the pinball and dart games. If we ever make it up that way again, we will definitely be staying at the lodge. Even the couple that we came to visit didn’t know it was here and are getting there family members to stay there when they visit.
Comment from Hotel Management
22 Oct 2024 by Snow Chasers, Hotel Management
Thanks for staying with us! Glad you enjoyed the place. We look forward to your next visit!
by A verified traveler from Arcadia
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Snow Chasers, Hotel Management
Sorry you did not enjoy your stay. We do strive to provide our guests with an exceptional experience.Safe travels.
by A verified traveler
Posted 15 Oct 2024
It was clean, comfortable, and very quiet. We appreciated the abundance of towels and the Keurig machine for hot cocoa!
Comment from Hotel Management
16 Oct 2024 by Snow Chasers, Hotel Management
Thanks for staying with us! We are glad you enjoyed your stay. Hope to see you again!
by A verified traveler
Posted 3 Oct 2024
I liked the self-check in. The room was clean and adequate. Not much around the property but this place is for those who are heading outdoors on adventures.
Comment from Hotel Management
16 Oct 2024 by Snow Chasers, Hotel Management
Thanks for staying with us!
by A verified traveler
Posted 15 Aug 2024
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by A verified traveler
Posted 13 Aug 2024 on Hotels
Don’t let the bright photo of the lobby fool you. It is dark, dreary, and the common areas and hallways stink like a combination of smoking and no cleaning.
No coffee pot in the room, just a single Kureig in the lobby.
There is no front desk, it’s all self check in. No one monitoring who comes and goes.
An idea of who their customer base consists of is illustrated in a sign posted asking guest to help keep the linens clean by showering after a trail ride.
Not a family place, the best part was dawn, when I could leave.
Comment from Hotel Management
16 Oct 2024 by Snow Chasers, Hotel Management
Sorry you didn't enjoy your stay. Yes, you are correct in the signage asking guests to help keep our white linens clean after being outdoors all day in the iron saturated dust. We do take pride in providing lodging to outdoor enthusiasts. We do not allow smoking indoors. Our facility is thoroughly cleaned daily. Sorry we couldn't live up to your strict expectations.
by A verified traveler
Posted 5 Aug 2024
by A verified traveler from Solon springs
Posted 26 Jul 2024
I really wanted to like this place however my room smelled horrible. The musty smell permeated through everything. The room itself was clean with a very dated avocado green bathroom. The self check in went great but there’s no visible staff. The TV only works if you have Hulu or Netflix. Convenient parking. My husband was packed & ready to leave in the morning in record time. Maybe it’s better in the winter when more people are there? The smell unfortunately ruined it for us definitely needs a good airing out.
Comment from Hotel Management
16 Aug 2024 by Snow Chasers , Hotel Management
Sorry for your experience. We recently had those rooms shut down for a couple weeks due to the HVAC waiting for replacement. We realized the rooms were stuffy and have since aired them out. Our new HVAC works great and makes the rooms very comfortable. We hope you'll give us another opportunity to earn your business.
by A verified traveler
Would definately stay again
Posted 26 Jul 2024 on Hotelsby A verified traveler
Posted 22 Jul 2024 on Hotels
