Ratings based on 856 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The staff was rude and unreasonable.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Urvi Gajjar, Hotel Management
Dear Walter,Thank you for taking the time to share your experience following your recent stay at Clarion Pointe Wake Forest - Raleigh North. Please mention the comment in the future to serve you better.We hope you will consider giving us another opportunity to provide you with the stay you deserve. Please feel free to reach out directly if you would like to discuss your experience further.Sincerely,Urvi GajjarClarion Pointe Wake Forest - Raleigh North
by A verified traveler
Posted 17 Nov 2024
It's not bad for a low budget stay during the week days. On the weekends the rate isn't reasonable. I realize the hotel has nothing to do with kids running the halls. So, be aware that the floors are very noisy with running kids. The room was clean, however I did have to kill one large roach on the counter next to the bed. Unknown what could have attracted it there, because the counter was clean with no food on it. Otherwise it was a good stay. I would return during a weekday. Not a weekend.
by A verified traveler from Franklinton
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Urvi Gajjar, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your comments regarding your recent stay at the Clarion Pointe, Raleigh North. We always enjoy hearing about the positive experiences our guests have at our hotels.I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Clarion Pointe staff as we strive to continuously improve the quality of our services.At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on GOOGLE. Your review can help others make their choice of hotel with confidence.Directions for writing a review on GOOGLE:1-On your computer, sign in to Google Maps.2-Search for a place.3-On the left, scroll and click "Write a review."4-To score the place, click the stars. You can also write a review.Thank you again for sharing your experience, we look forward to your next stay at Clarion Pointe Wake Forest.SincerelyUrvi Gajjar.
by A verified traveler
Posted 10 Nov 2024
Smelt terrible and killed bugs crawling on the wall. We were in the room for about 30 minutes and decided we could not stay there. Still hoping for a refund as we did not stay.
Comment from Hotel Management
10 Nov 2024 by Urvi Gajjar, Hotel Management
Dear Rebekah,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North. We truly appreciate your feedback.Regarding your request for a refund, we regret to inform you that since the room was used and no concerns were raised with our team during your stay, we are unable to offer a refund. If you were dissatisfied with your room upon arrival, we encourage all guests to contact the front desk immediately, as we are always happy to assist with room changes or address any concerns during your stay.Please know that we are committed to using your feedback to make necessary improvements and ensure we continue to provide exceptional experiences for all our guests.We sincerely hope to welcome you back in the future, and we will strive to exceed your expectations.Sincerely,Clarion Pointe Wake Forest - Raleigh North
by A verified traveler
Posted 10 Nov 2024
Hotel not as nice as expected. Dingy. Breakfast left a lot to be desired. Staff member running breakfast was not very nice or helpful.
Comment from Hotel Management
10 Nov 2024 by Urvi Gajjar, Hotel Management
Dear Ray,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North. We truly appreciate your feedback.On behalf of our entire team, I sincerely apologize for not meeting your expectations, particularly regarding the breakfast availability and the other issues you mentioned. As a valued Choice Privileges Gold member, your satisfaction is very important to us, and we regret any inconvenience caused during your stay.We will be reviewing your feedback closely and making necessary improvements to ensure we provide the best possible experience for all our guests moving forward.We hope to have the opportunity to properly host you again in the future and to exceed your expectations.Sincerely,Urvi GajjarClarion Pointe Wake Forest - Raleigh North
by A verified traveler
Posted 5 Nov 2024
Nice quiet atmosphere
Comment from Hotel Management
6 Nov 2024 by Urvi Gajjar, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your comments regarding your recent stay at the Clarion Pointe, Raleigh North. We always enjoy hearing about the positive experiences our guests have at our hotels.I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Clarion Pointe staff as we strive to continuously improve the quality of our services.At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on GOOGLE. Your review can help others make their choice of hotel with confidence.Directions for writing a review on GOOGLE:1-On your computer, sign in to Google Maps.2-Search for a place.3-On the left, scroll and click "Write a review."4-To score the place, click the stars. You can also write a review.Thank you again for sharing your experience, we look forward to your next stay at Clarion Pointe Wake ForestSincerelyUrvi Gajjar.
by A verified traveler
Posted 3 Nov 2024
Very respectable staff
Comment from Hotel Management
3 Nov 2024 by Urvi Gajjar, Hotel Management
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your comments regarding your recent stay at the Clarion Pointe, Raleigh North. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Clarion Pointe staff as we strive to continuously improve the quality of our services. At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on GOOGLE. Your review can help others make their choice of hotel with confidence. Directions for writing a review on GOOGLE:1-On your computer, sign in to Google Maps.2-Search for a place.3-On the left, scroll and click "Write a review."4-To score the place, click the stars. You can also write a review. Thank you again for sharing your experience, we look forward to your next stay at Clarion Pointe Wake Forest SincerelyUrvi GajjarClarion Pointe Wake Forest - Raleigh North
by A verified traveler
Posted 3 Nov 2024
Very peaceful
Comment from Hotel Management
3 Nov 2024 by Urvi Gajjar, Hotel Management
Dear Walter,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your comments regarding your recent stay at the Clarion Pointe, Raleigh North. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Clarion Pointe staff as we strive to continuously improve the quality of our services. At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on GOOGLE. Your review can help others make their choice of hotel with confidence.Directions for writing a review on GOOGLE:1-On your computer, sign in to Google Maps.2-Search for a place.3-On the left, scroll and click "Write a review."4-To score the place, click the stars. You can also write a review. Thank you again for sharing your experience, we look forward to your next stay at Clarion Pointe Wake Forest SincerelyUrvi GajjarClarion Pointe Wake Forest - Raleigh North
by A verified traveler
Posted 3 Nov 2024
Easy checking in
Comment from Hotel Management
3 Nov 2024 by Urvi Gajjar, Hotel Management
Dear Walter,Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Wake Forest - Raleigh North.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We appreciate your comments regarding your recent stay at the Clarion Pointe, Raleigh North. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Clarion Pointe staff as we strive to continuously improve the quality of our services. At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on GOOGLE. Your review can help others make their choice of hotel with confidence.Directions for writing a review on GOOGLE:1-On your computer, sign in to Google Maps.2-Search for a place.3-On the left, scroll and click "Write a review."4-To score the place, click the stars. You can also write a review. Thank you again for sharing your experience, we look forward to your next stay at Clarion Pointe Wake Forest SincerelyUrvi GajjarClarion Pointe Wake Forest - Raleigh North
