Ratings based on 23 Verified Reviews

3.7 out of 5
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2024
This is a fantastic place to stay. The rooms are a little dated by current standards but the view and the staff make up for that. The dining experience was great and the hostess was so helpful and genuine. The food was excellent. We when on the morning cruise with departed from the lakefront of the hotel. The hotel provides a breakfast bento to eat while you cruise. So happy we stayed here.
5 out of 5
by A verified traveler

Posted 10 May 2023
As it is located lakeside, it has great view of the lake. It has a great resort feel.
4 out of 5
by A verified traveler

Posted 7 Feb 2022
The public bath is very beautiful over looking the lake.
4 out of 5
by A verified traveler from Kobe, Japan

Posted 30 Jun 2020
Good hotel, good pricing. We liked the boat breakfast tour in the morning. Japanese rooms are nice but one needs to be fine with sleeping on a futon, but that is a personal thing. Service abd kindness always good as most places in Japan.
1 out of 5
by A verified traveler

Posted 1 Oct 2024
客室 洗面の排水が悪く流れなかった どの窓も 汚かった  ホテル周りの 庭の手入れが悪く せめて 雑草は草刈りをして欲しい
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024
2 out of 5
by A verified traveler

外国け人団体客深夜まで通路をふさいで大声で会話していて寝れなかつた 強い雨がトユが壊てた音がうるさか

Posted 27 Jun 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024