Ratings based on 120 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Jan 2025
Neat and tidy property. Clean. Owners were very welcoming and knowledgeable about the area. Would be great to get the cafe up and running again, but the Tomo pub and eatery next door had good food!
Comment from Hotel Management
9 Jan 2025 by Erik & Lisa, Hotel Management
Thank you for the review of both us and Tomo! We also hope to reopen the cafe/restaurant, but it is good to have a wonderful eatery so close. We are glad you enjoyed your stay, and hope you can visit again!
5 out of 5
by A verified traveler

Posted 7 Jan 2025
Great place for a little stop over.
Comment from Hotel Management
7 Jan 2025 by Simon, Hotel Management
We're pleased you enjoyed your stay Nicholas!Safe travels :)
5 out of 5
by A verified traveler

Posted 3 Jan 2025
Eric at the desk was incredibly sweet and hospitable. Offered us towels to borrow for black water rafting and let us store luggage after check out while we did our activities before leaving. Wonderful spot. Hope they get a chance to reopen the cafe and continue doing well after covid.
Comment from Hotel Management
3 Jan 2025 by Erik & Lisa, Hotel Management
Thanks so much! We are encouraged by reviews like this, and we are glad you had a wonderful time in Waitomo!
4 out of 5
by A verified traveler

Posted 1 Jan 2025
The suite was great for the short time we were there. Lighting could have been better within, but the stay was very comfortable
Comment from Hotel Management
1 Jan 2025 by Erik & Lisa, Hotel Management
Thanks so much for the feedback. We will have a look.
5 out of 5
by A verified traveler

Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Erik & Lisa, Hotel Management
Thanks for both your visit and your review! Both are appreciated.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Great host
Comment from Hotel Management
16 Dec 2024 by Erik & Lisa, Hotel Management
Thanks so much! It was a pleasure to chat!
4 out of 5
by A verified traveler

Posted 29 Nov 2024
We loved the owners. So welcoming and kind. They provided tips and recommendations during our stay. The location is beautiful and is a quaint place to stay.
Comment from Hotel Management
29 Nov 2024 by Erik & Lisa, Hotel Management
Thanks so much! Please visit again!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Great place to stay to visit the glow worm caves. Tavern was very close where the food & service was great.
Comment from Hotel Management
19 Nov 2024 by Erik & Lisa, Hotel Management
Thanks for the positive review Philip, happy that you enjoyed you stay with us.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
very good location, close to glowworms and also restaurants.
Comment from Hotel Management
15 Nov 2024 by Erik & Lisa, Hotel Management
Thanks for your review and your stay! We hope you can visit again.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Erik & Lisa, Hotel Management
Thanks so much! Please come again!