Ratings based on 39 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2020 on Hotels
It was ok.
by A verified traveler
Posted 5 Oct 2019 on Wotif
by A verified traveler from NSW
Posted 10 Aug 2019 on Wotif
Comment from Hotel Management
5 Sep 2019 by Vlad, Hotel Management
Thanks a lot!
by A verified traveler
Posted 31 May 2019
The staff was incredibly helpful, kind and wonderful. Staying at this motel made my week and i had never been so happy to sleep in a bed before in my life. The property is beautiful, the rooms are cozy and comfortable and clean and i cannot stress enough just how amazing the staff are. I absolutely will recommend this place for anyone wanting to stay in Wairoa.
by A verified traveler
Posted 4 Apr 2019 on Hotels
by A verified traveler
Posted 15 Mar 2019 on Wotif
The room wasn't as clean as it should have been toilet bowl hadn't been cleaned and couldn't sleep in the bed. Cleaner was not nice so customer service was a huge let down
by A verified traveler from Rotorua NZ
Posted 20 Feb 2019 on Wotif
No room key so was given master key to use overnight. Lights not working. Smoke alarm hanging from ceiling with no battery. Tatty bed linen. Out of date sky guide and no instructions for tv. Oven not clean. Air conditioner plug imbedded in hole in wall behind bed so not able to use. Room unbearably hot.
by A verified traveler from Cumbria, England
Posted 17 Nov 2018
A comedy of errors didnt get our stay off to a good start. The motel is quite worn and the room could do with a good coat of paint and the ripped dining chair could do with a replacement plastic cover.
On the plus side, the room and bedding was clean and quite spacious and it was a quiet location at night.
Would we go back again ................. No, we would look for somewhere else.
by A verified traveler from Palmerston North
Posted 28 Oct 2018
Handy location to where I was heading for an overnight stay
by A verified traveler
weekend stay
Posted 5 Aug 2018 on Hotelsnothing really to say about this place not enough utensil in our room only 1 cup for 2 adults but needed a room for 2 nights and nothing else was available