Ratings based on 158 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Great host!!
Comment from Hotel Management
22 Nov 2024 by Shannon, Hotel Management
Mahalo for your 5-star review. I’m so happy we were able to locate the AirPod that was left behind and get it sent back to you and so glad you enjoyed your stay. We appreciate your business.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Shannon, Hotel Management
Mahalo, Brian. We would love an email from you if you have time to let us know what we can do better. We are always striving to keep our guests happy and would love further input if you have a moment.
by A verified traveler
Posted 8 Sep 2024
Everything was perfect 👌 👍
Comment from Hotel Management
13 Sep 2024 by Shannon, Hotel Management
Mahalo for your wonderful review and we are so happy you enjoyed your stay with us.
by A verified traveler
Best on the West!
Posted 12 Aug 2024 on HotelsI love this westside hotel! Friendly and helpful staff, walking distance to everything you would need.
Comment from Hotel Management
12 Aug 2024 by Shannon, Hotel Management
Mahalo for your wonderful review and we look forward to seeing you next time. Aloha.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Shannon, Hotel Management
We are happy you enjoyed your stay and you’re welcome back any time. Mahalo for your rating and for choosing The West Inn.
by A verified traveler
Posted 20 Jul 2024
Love the West Kauai Inn! The staff are great. Property is in a great location. It was quiet and very walkable to Waimea stores and eateries. Enjoyed my stay and will be back!
Comment from Hotel Management
31 Jul 2024 by Shannon, Hotel Management
Yay!!!! I will be sure to share your sweet comments this with the girls. We appreciate wonderful guests and are always so happy when they’re happy. Mahalo for choosing the stay with us and we will see you again one day. Aloha!
by A verified traveler from Kapaa
Posted 5 Jul 2024
The room was spacious, clean, large mini fridge, plus microwave and sink. Bathroom was very nice and large. Full bath and shower. We were very impressed. Staff was informative and thorough. The bed was honestly the most comfortable bed we’ve slept on while away from home. We’ve stayed at in many high end hotels, and this was the best sleep by far. Mahalo.
Comment from Hotel Management
5 Jul 2024 by Shannon, Hotel Management
What a wonderful review!! Mahalo for taking time to post such nice things to say about our property and staff. We do our best to make guests feel comfortable and welcome and the staff will be happy to see your review. Mahalo for staying with us.
by A verified traveler
Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
18 Jan 2024 by Shannon, Hotel Management
Mahalo for rating us, Alex. It was our pleasure hosting you.
by A verified traveler
Comfortable and Clean
Posted 30 Nov 2023 on HotelsStaff was very helpful. Hotel was comfortable and clean
Comment from Hotel Management
2 Dec 2023 by Shannon, Hotel Management
We are so happy to hear you enjoyed your accommodations and I will share your post with the staff. We appreciate you choosing to stay with us and hope to see you again in the future.
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Shannon, Hotel Management
We are delighted to see you enjoyed you room. Mahalo for choosing The West Inn.
