Ratings based on 981 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 8 Nov 2024
Nice quiet clean beach. The staff were very friendly and the food was really good. Going back next week
Comment from Hotel Management
10 Nov 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Nov 2024
I was pleasantly surprised that there was AC in addition to the ceiling fan, which I kept on to keep mosquitos away while asleep. I saw the mosquito net and ceiling fan in the hotel room photos and expected that there won’t be an AC.
Comment from Hotel Management
10 Nov 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 4 Nov 2024
Hotel is very nice but service could be better. There was no towel and no pillow cases in our room and when we realised and told them, they said it was too late (9pm) and the room with pillow cases and towel was closed. They found ugly synthetic towel, not very clean …
Comment from Hotel Management
6 Nov 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!our housekeeping does get the fresh towels and pillowcase everyday and our towels are washed in a commercial laundry
by A verified traveler
Posted 2 Nov 2024
Club Fiji was fantastic. It is a place to really relax - with pools and hammocks. The burres were clean and simple. The staff were friendly. The facilities were simple but that's what I really enjoyed.
Comment from Hotel Management
3 Nov 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 Oct 2024
While it's on a beach, it's not a beach for swimming. The resort is on unpaved road. Breakfast is expensive with limited offering. But the staff is willing to help. It can work if need a place to stay for a day or two before heading to one of islands. It's a quite place.
Comment from Hotel Management
28 Oct 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Oct 2024
The quality of service needs a lot of improvement. The breakfast is ordinary, no complimentary drink or water on arrival, transportation being negotiated to adjust with others despite confirming it earlier, the tour operator was below average
Comment from Hotel Management
20 Oct 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!we do have complimentary drinks on arrival at the reception
by A verified traveler
Posted 19 Oct 2024
The staff were very friendly and helpful. The food was excellent. The room was not what we purchased. (Two twin beds instead of a king that we reserved.) There was a connecting door to the room next door that had a large gap under it. Those folks came in late and loud then left their TV on all night at a very high volume. We had no bath towels or washclothes in our room so I used the floor mat that was there to stuff under the door so we could get some sleep. The hotel is remote and down a rutted dirt road. The beach area is nice and it appears to have some beautiful bures on the property
Comment from Hotel Management
19 Oct 2024 by club fiji, Hotel Management
Thanks for staying with us. We appreciate your feedback!we do change rooms on request if you don't like the 2 single beds and if the next door guest are so noisy you can complain to the reception and the security will make sure the noise is stopped
