Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
Great stay
Definitely a better choice than staying in Kona in town hotels. We will be back again
Comment from Hotel Management
9 Jan 2025 by General Manager, Hotel Management
Aloha Maciej, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Mahalo for sharing your review with fellow travelers and for your excitement about returning; we look forward to seeing you at Waikoloa Beach Marriott Resort & Spa again soon. Mahalo,Mark Goldrup,General Manager
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by General Manager, Hotel Management
Aloha Aysegul, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Mahalo for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Mahalo,Mark Goldrup,General Manager
by A verified traveler
Posted 31 Dec 2024
Staff was very friendly and helpful. It was nice to have three pools but please designate one as adults only.
Comment from Hotel Management
1 Jan 2025 by General Manager, Hotel Management
Aloha Alan, It is great to hear that you had a wonderful experience with our team. We have also taken note of your suggestions related to the pool, and we will share them appropriately. We strive to create a warm and welcoming atmosphere for everyone. Mahalo,Mark Goldrup,General Manager
by A verified traveler
Posted 31 Dec 2024
great resort
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Aloha Bettina, We are pleased you chose Waikoloa Beach Marriott Resort & Spa for your recent visit to the city. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area. Mahalo, Mark Goldrup, General Manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Aloha William, We are thrilled you had an excellent stay at Waikoloa Beach Marriott Resort & Spa, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo,Mark GoldrupGeneral Manager
by A verified traveler
Posted 2 Dec 2024
Vfd
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Aloha David, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Waikoloa Beach Marriott Resort & Spa; we hope to see you again soon. Mahalo,Mark GoldrupGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Aloha Misha, We are glad that we could exceed all of your expectations and that you loved your visit to our resort. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Waikoloa Beach Marriott Resort & Spa. Mahalo,Mark GoldrupGeneral Manager
by A verified traveler
Posted 29 Nov 2024
This was our second stay at the Waikoloa Marriott. We really enjoy this place because we got engaged and married in Hawaii. Although our first trip was miserable because they were renovating using jackhammers and there was no peace to be had with all the noise. However, this trip was better. The room’s cleanliness leaves something to be desired but it was still very enjoyable for us. We like to walk around the lava rocks or over to the beach and lay in the beach recliners enjoying the water and the folks swimming in the Bay/Ocean. The people that stay here are friendly and safe. We met a good friend there, Rae Z and it was just a time we will never forget.
Comment from Hotel Management
30 Nov 2024 by General Manager, Hotel Management
Aloha Claire, It was a pleasure to welcome you at Waikoloa Beach Marriott Resort & Spa again. We are delighted you had a more pleasant stay this time and that our associates took great care of you. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Rae Z and the whole team. With that being said, we have noted your comments regarding the cleanliness, and we will share your comments with appropriate individuals to enhance our guest experience. Mahalo for choosing us, and we hope to see you again soon. Mahalo,Mark Goldrup,General Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Aloha Ronald, We are delighted you had a great stay at Waikoloa Beach Marriott Resort & Spa. Mahalo for the kind rating, and we look forward to hosting you again soon.Mahalo,Mark GoldrupGeneral Manager
by A verified traveler from Scotch Plains
Posted 24 Nov 2024
Amazing property with great views and pool area. Staff is friendly and courteous. The beach is also right in front as well. They have enterprise on the property so you're able to rent a car. Amazing shops and food spots nearby as well. I will definitely be back!
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Aloha Chukwudi, It is wonderful to read that we exceeded all of your expectations and that you especially enjoyed the amazing views and our convenient location. We are also glad that you loved our amenities. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Waikoloa Beach Marriott Resort & Spa.Mahalo,Mark GoldrupGeneral Manager
