6/10 Okay
Shelliann
Traveled with family
Dec 8, 2024
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The good and bad….
The grounds are gated & beautifully maintained. The pool area is inviting, with beautiful views, and great staff. Only complaint at the pool was NO UMBRELLAS to provide shade when lounging. The property is in a fabulous area with many amenities. The complex was quiet and peaceful.
However, the unit itself was BEYOND disappointing!!! It was VERY outdated and very beat up! No care and upkeep has been put into it for a decade! Furniture is broken, bedspreads look like they haven’t been replaced for years, walls and baseboards were trashed, and carpet was old & worn. The main bedroom shower door didn’t shut properly, the oven wouldn’t close, dryer left residue all over our clothes, fridge didn’t get very cold, and dishwasher was SO LOUD. We were told not to put AC above 73, but even then it didn’t feel cool in the unit at night. There was a huge spiderweb with a spider in it under bar top counter. Pest control entered unit first full day on site which was odd. We had multiple roaches and a few other smaller bugs on the kitchen counter!
Upon leaving, we were told to start dishwasher, empty and dispose of all our trash (including fridge) in the dumpster, and turn off AC. We paid a significant cleaning fee, so I’m not sure why we had to start the cleaning process.
I would love to stay at this property again, but feel owners should take more pride in their units. A little attention would go a long way.
Shelliann
Stayed 4 nights in Dec 2024