Ratings based on 971 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Easy access to everything
by A verified traveler
Posted 17 Jan 2025
Disappointing experience.
- During my 6-night stay, my room was cleaned only once. Whenever I tried to request cleaning, I was either told it was too late or that all cleaning services were booked.
- The property is extremely old with a stuck balcony door requiring staff assistance, and the phone in the room didn’t work at all.
- On top of that, I accidentally booked the hotel twice for the same dates and didn’t receive a refund for one of the bookings.
- The only positive was the location, but overall, this hotel is far below expectations, and I would not recommend it.
by A verified traveler
Posted 16 Jan 2025
Good enough. Other than one late night clerk the staff were very helpful. Beach towels and chairs were an unexpected bonus. (Ask) They've done what they can to renovate but it will always be an old building with alley views.
by A verified traveler from New York
Posted 14 Jan 2025
Room had a stale odor upon entering. Had to open the windows to air out the room.
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
by A verified traveler from Rosemead
Posted 13 Jan 2025
Good stay
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
by A verified traveler
Posted 13 Jan 2025
No pool or hot tub
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
by A verified traveler from Melrose
Posted 10 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
by A verified traveler
Posted 10 Jan 2025
Cucarachas in tha room uffff
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo
by A verified traveler from Kitchener
Posted 9 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
by A verified traveler
Posted 7 Jan 2025
It was alright no complaints
Comment from Hotel Management
8 Jan 2025 by Ewa Hotel, Hotel Management
Aloha and Thank you! we appreciate your feedback. We hope to welcome you again soon. Mahalo!
