Ratings based on 991 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Excelente ubicación y la piscina hermosa
Comment from Hotel Management
7 Nov 2024 by wsg, Hotel Management
Aloha Helem, Thank you for choosing the Bamboo Waikiki for your recent stay in Honolulu and the 5 out of 5 ratings. We often receive comments on convenient location in Waikiki and the ambiance of our pool setting. We look forward to having you as our guest for your next trip to Waikiki.Sincerely,W. GesteuyalaGeneral Manager
by A verified traveler
Posted 24 Oct 2024
The place is awesome, clean and staff are very accommodating. Lovely is super nice helpful. We will do it again.
Comment from Hotel Management
25 Oct 2024 by wsg, Hotel Management
Aloha Arlene,Thank you for choosing the Bamboo Waikiki for your recent stay in Honolulu and the 5 out of 5 ratings. We often receive comments on the cleanliness of our property and our accommodating staff. We appreciate your acknowledgement of the helpful service provided by Lovely at the front desk. We look forward to having you as our guest for your next trip to Waikiki.Sincerely,W. GesteuyalaGeneral Manager
by A verified traveler
Posted 11 Oct 2024
My daughter forgot her cup her friend gave her and I called to let them know and they nicely told me they had it and they sais they would mail it out to me to Arizona I really appreciate it
Comment from Hotel Management
12 Oct 2024 by wsg, Hotel Management
Aloha Nidia, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. I appreciate your taking the time to let me know on the follow-up from our staff regarding your daughter's cup. Sincerely,Wade GesteuyalaGeneral Manager
by A verified traveler
Posted 8 Oct 2024
Older property. Well taken care of but old around the edges. Sheets did not fit the mattresses constantly having to retuck or end up on bare mattress...blech. shower head needed to ge clean so many of the shower head holes were clogged so not full pressure. DEFINITELY wirth the price. Over all good value.
Comment from Hotel Management
8 Oct 2024 by wsg, Hotel Management
Thank you for choosing the Bamboo Waikiki for your recent stay in Honolulu and the 4 out of 5 ratings. We often receive comments on our affordable room rates. In our business, listening to our guest is important as we strive to improve our services. I will be following up with our team on your feedback. We look forward to having you as our guest for your next trip to Waikiki.Sincerely,W. GesteuyalaGeneral Manager
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by wsg, Hotel Management
Aloha John, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. We appreciate your taking the time to rate us 4 out of 5. I will be sharing your rating with our team.Sincerely,Wade GesteuyalaGeneral Manager
by A verified traveler
Posted 17 Sep 2024
Hotel picture online are nothing like the venue. Rundown, old, musty smelling, damp, poor plumbing, limited and spotty cleaning, no parking when it was booked; no food onsite, etc. etc. etc.
Comment from Hotel Management
18 Sep 2024 by wsg, Hotel Management
Aloha Carolina, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. We appreciate your taking the time to rate. In our business, listening to our guest is important as we strive to improve our services. I will be following up on your comments with our team. Sincerely,Wade GesteuyalaGeneral Manager
by A verified traveler
Posted 13 Sep 2024
Property was simple. Nothing spectacular but had the basics that was needed if you were looking to enjoy the area not the hotel. Location was great as it was mid point to many restaurants and shops but also easy walking distance to the beach. The one blemish was that they didn’t offer daily room service and you were expected to empty your own garbages in their dumpster.
Comment from Hotel Management
13 Sep 2024 by wsg, Hotel Management
Aloha Maricel,Thank you for choosing the Bamboo Waikiki for your recent stay in Honolulu and the 4 out of 5 ratings. We often receive comments on our convenient location in Waikiki. In our business, listening to our guest is important as we strive to improve our services. I will discuss your comments with our team.Sincerely,W. GesteuyalaGeneral Manager
by A verified traveler
Posted 8 Sep 2024
It was good if you’re looking to save and a good location but it does need to be updated. The view was amazing if you get the ocean and Mountain View. Our shower was broken and couldn’t use and it just looks like it needs a renovation, it looked more old school and not like the pictures at all. We also got a different room than what we were suppose too.
Comment from Hotel Management
9 Sep 2024 by wsg, Hotel Management
Aloha Carolina, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. We appreciate your taking the time to rate us 3 out of 5. In our business, listening to our guest is important as we strive to improve our services. I will be following up on your comments with our team. Sincerely,Wade GesteuyalaGeneral Manager
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by wsg, Hotel Management
Aloha Erica, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. We appreciate your taking the time to rate us 3 out of 5. In our business, listening to our guest is important as we strive to improve our services and would any feedback from your stay. I will be sharing your rating with our team.Sincerely,Wade GesteuyalaGeneral Manager
by A verified traveler from oroville
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by wsg, Hotel Management
Aloha Christina, Thank you for choosing the Bamboo Waikiki for your stay in Hawaii. We appreciate your taking the time to rate us 4 out of 5. I will be sharing your rating with our team.Sincerely,Wade GesteuyalaGeneral Manager
