Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
It was a pleasant stay very close to the beaches and the dining areas.
by A verified traveler
Posted 4 Jan 2025
We have a pleasant stay at Aqua Palm Waikiki. It is very close to beaches and close to dining areas. My kids love it.
by A verified traveler
Posted 3 Jan 2025
The “automatic lock” system of the door is broken, and every ten minutes, there is a sound similar to the door being unlocked. At first, we were terrified, thinking someone was trying to open our door. The first night, we couldn’t sleep at all because of the noise. The next day, I asked for it to be repaired, but no one came all day. That evening, someone came to check but said they couldn’t fix it and would call a technician the next day. However, six nights passed, and no one came to repair it. Eventually, we had no choice but to get used to it.
The room is right next to a busy street, so it gets extremely noisy if the windows are not closed.
Also, we booked the room for four people, but housekeeping only provided two towels every other day. If we wanted extra towels, we had to call the housekeeper, and it would take half an hour for them to deliver. In terms of service, I’d give it 2 stars.
by A verified traveler
Posted 1 Jan 2025
We were on the 6th floor and with the sliding glass door shut tight there was a lot of noise from the traffic on the street until late at night.
by A verified traveler
Posted 31 Dec 2024
very nice cost benefit!
by A verified traveler
Posted 30 Dec 2024
Central location for most spots and most tours have this hotel as a pick uo spot. Beach is closeby and all shopping and eateries ate all walking distance. Very convenient. Hotelnstaff very friendly.
by A verified traveler
Posted 28 Dec 2024
.
by A verified traveler
Posted 27 Dec 2024
The hotel was located close to restaurants and stores. The market had affordable food and awesome gifts. The hotel staff is very friendly and our room was very comfortable. Will definitely use this hotel again!
by A verified traveler
Posted 27 Dec 2024
Nice and clean
by A verified traveler
Posted 26 Dec 2024
The staff is great.
