Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Great front desk customer service
Comment from Hotel Management
16 Dec 2024 by AF, Hotel Management
Aloha Lloyd,Thank you for taking the time to kindly review our hotel. It was a pleasure being you host, and we hope to see you again in the future. Thank you for choosing to stay with us, until next time! Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Yuta, Hotel Management
Aloha Melissa!Thank you very much for your review! We hope you were able to enjoy your stay with us. And we hope we can do even better for you if you ever decide to stay with us again in the future.Mahalo!
by A verified traveler
Posted 14 Dec 2024
The overall rating can be taken off. I rated b/c it's mandatory.
I was looking forward to staying but couldn't. After about 30 min wait, the front desk told me to be relocated to a different hotel. The reason was the issue of AC they couldn't fix (keep dripping). The front desk service was fine, but I was disappointed about this and a new hotel which was I must say downgraded (outdated, no outlet in the bathroom, no kettle for boiling water to make tea, the stopper in the bathroom sink was broken).
Comment from Hotel Management
15 Dec 2024 by AF, Hotel Management
Aloha Hiroyuki,Thank you for taking the time to review our hotel. Unfortunately, we were experiencing maintenance issues with the AC unit and apologize for any inconveniences it brought upon you. We understand this unfortunate circumstance led to your relocation and are sad to hear that our sister hotel did not meet your expectations. Moving forward we will take your written review and improve in all areas of concerns. Again, thank you for taking the time to review our hotel and we apologize for the inconveniences you experienced because of this unfortunate circumstance. Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 14 Dec 2024
They charge $33 Dlls for breakfast each day and just have toast & cereal
Comment from Hotel Management
15 Dec 2024 by AF, Hotel Management
Aloha Julia,Thank you for taking the time to review our hotel. We appreciate your stay with us and will use your feedback to address your concerns with our breakfast. Although we may not have been the right choice for you, it was a pleasure being your host. Thank you for choosing to stay with us. Mahalo,Oasis Hotel Waikiki
by A verified traveler from pittsburg
Posted 13 Dec 2024
The staff were great especially Edson I hope I didn’t misspelled the name. He was the valet attendant. Very helpful and accommodating.
Comment from Hotel Management
15 Dec 2024 by AF, Hotel Management
Aloha Brilla,Thank you for taking the time to kindly review our hotel. We are glad to hear that our friendly staff members positively contributed towards your guest experience. It was a pleasure being your host and we hope to see you again in the future! Until next time!Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 13 Dec 2024
Staff are so nice. Good and comfortable room even it looks a bit old from outside. Easy to walk to the beach and shopping areas.
Comment from Hotel Management
13 Dec 2024 by AF, Hotel Management
Aloha Tanawat,Thank you for taking the time to kindly review our hotel. We are glad to hear that you enjoyed your room accommodations, our convenient location and that our friendly staff positively contributed towards your guest experience. It was a pleasure being your host and we hope to see you again in the future, until next time! Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 10 Dec 2024
Would definitely stay at hotel again. Location was close to the beach and nearby shopping and food areas. Staff was great and accommodating. Continental breakfast of pastries and cereal was a plus. Great value and my room was clean and perfect.
Comment from Hotel Management
13 Dec 2024 by AF , Hotel Management
Aloha Augustus, Thank you for taking the time to kindly review our hotel. We are glad to hear that you enjoyed our hotel amenities, convenient location, and that our staff contributed positively towards your guest experience. It was a pleasure being your host, and we hope to see you again in the future. Thank you for choosing to stay with us, until next time! Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 10 Dec 2024
The hotel is situate in a quiet road, the staff is very helpfully
Comment from Hotel Management
13 Dec 2024 by AF , Hotel Management
Aloha Wynonah,Thank you for taking the time to kindly review our hotel. We are glad to hear that you enjoyed our convenient location and that our staff positively contributed towards your guest experience. It was a pleasure being your host and we hope to see you again in the future. Thank you for choosing to stay with us, until next time! Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 9 Dec 2024
Aaliyah was very helpful and polite!
Comment from Hotel Management
13 Dec 2024 by AF , Hotel Management
Aloha Rominick,Thank you for taking the time to kindly review our hotel. We are glad to hear that Aaliyah positively contributed towards your guest experience. It was a pleasure being your host and we hope to see you again in the future! Thank you for choosing to stay with us, until next time! Mahalo,Oasis Hotel Waikiki
by A verified traveler
Posted 8 Dec 2024
Not sure who gave this place a 4 star review. The hallways smelt like mould and the wallpaper was peeling due to water damage. The breakfast was not as pictured or what other guest reviews for instead it was pre packaged donuts , fruit cups in juice and toast with jelly as the ONLY option. The noise level at night was absolutely insane and our kids were across the hall facing a different street and had the same issue. Very little sleep. This is a budget hotel so be aware of that. Staff were wonderful however and that was a plus. Hawaii tropic body wash and shampoos were nice also
Comment from Hotel Management
8 Dec 2024 by Jesse, Hotel Management
Aloha Karla and mahalo for the detailed review of your experience with us. We are sorry to hear that we did not meet your expectations. Your feedback is greatly appreciated, and we will share it with our team in hopes of improving our services.
