Ratings based on 363 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Spacious clean room.
Comment from Hotel Management
25 Oct 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Cheryl,Thanks for a lovely reviw & your time.We look forward welcoming you all again.Cheers
by A verified traveler
Posted 22 Sep 2024
Neat and tidy
Comment from Hotel Management
27 Sep 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Daniel,Thank you for your feedback! & your time.We're delighted to hear that you found everything neat and tidy. We strive to maintain a clean environment for all our guests and appreciate your recognition. We hope to see you again soon!
by A verified traveler
Posted 24 Aug 2024 on Hotels
Left an item behind and motel rang so we could arrange to collect in a week later upon our return home.
Comment from Hotel Management
29 Aug 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Chris,Thank you for your feedback! We're glad to hear that our honest team was able to assist you with retrieving your item. If you have any other needs or concerns, please don't hesitate to reach out. We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 17 Aug 2024 on Wotif
An enjoyable stay
Comment from Hotel Management
18 Aug 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Steve,Thank you so much for your kind words! and time.We're thrilled to hear that you enjoyed your stay with us.It was a pleasure having you, and we hope to welcome you back soon & SAFE TRAVEL.Warm Regards
by A verified traveler
Posted 3 Aug 2024
I found this place really good value for 3 nights. Good walking distance to town for myself but my husband and son drove! This place had everything we needed and the staff extremely accomodating. I found the front desk very pleasant and no hesistation if you required anything. Thankyou
Comment from Hotel Management
6 Aug 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Chris,Thank you so much for your kind words! and lovely feedback.We're thrilled to hear you enjoyed your stay and found our location convenient and good value.It’s wonderful to know that our team made a positive impression and that you had everything you needed. We appreciate your feedback and look forward to welcoming you all back in the future. Safe travels!
by A verified traveler
Posted 30 Jul 2024 on Wotif
Perfect for our needs to stay overnight. Well appointed, spacious and clean room for mother and daughter requiring 2 beds.
Comment from Hotel Management
1 Aug 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Andrea,Thank you so much for your kind review! We’re thrilled to hear that our spacious, well-appointed room was perfect for you and your daughter. If you have any other needs or preferences in the future, please don’t hesitate to let us know. We look forward to welcoming you back!
by A verified traveler
Positive
Posted 25 Jul 2024 on HotelsService amazing, very clean and comfortable. Very happy
Comment from Hotel Management
25 Jul 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi JoanneThank you so much for your kind words! We're thrilled to hear that you found the service amazing and the space clean and comfortable. Your satisfaction is our top priority, and we're delighted that you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Jul 2024 on Wotif
Excellent service and a clean, spacious and well appointed room. Very good value for money. Highly recommended.
Comment from Hotel Management
24 Jul 2024 by The Team at BestWestern Ambassador Mot, Hotel Management
Hi Jason,Thank you very much for your kind words! and lovely review & time.We're delighted to hear that you enjoyed our excellent service and found our rooms clean, spacious, and well-appointed. It's wonderful to know that you found us to be good value for money. We appreciate your recommendation and hope to welcome you back again soon!
by A verified traveler
Posted 20 Jul 2024 on Wotif
The bed was very hard and I work every ever half hour on average.
Comment from Hotel Management
24 Jul 2024 by The Team at BestWestern Ambassador Motor Inn & Apt, Hotel Management
Hi Joann,Thank you for sharing your feedback with us. We apologize for any discomfort caused by the firmness of the bed during your stay. Your comfort is of utmost importance to us, and we regret that we did not meet your expectations in this regard.Please be assured that we offer an average medium firm/sofft beds to cater to the diverse preferences of our guests. We appreciate your understanding in this matter.Your input is highly valuable to us as we continuously strive to improve our services. If there are any other details you would like to share or if there is anything we can do to make it up to you, please do not hesitate to contact us directly.We sincerely hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best regards,
by A verified traveler
Posted 15 Jul 2024 on Wotif
The cleanest motel we have ever stayed at. Very comfortable
Comment from Hotel Management
15 Jul 2024 by Team at Best Western Ambassador Motor Inn & Apts, Hotel Management
Hi Andrew & Emma,Thank you for your lovelyfeedback! & time.We're thrilled to hear that you found our motel to be exceptionally clean and comfortable. Our Housekeeping staff is doing fanastic job...the credit goes to them.Your satisfaction is our top priority, and we look forward to welcoming your family back on your next visit!Warm Regards
