Ratings based on 397 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from waterloo
Posted 26 Aug 2024
The food great there only wish they had a gym that most marriot hotels have but everything else was amazing am
Comment from Hotel Management
27 Aug 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Kareem,Thank you for your kind review! We’re thrilled to hear you enjoyed the food and had an amazing experience with us. We appreciate your feedback about the gym and will certainly take it into consideration as we continually strive to improve. We hope to welcome you back soon for another memorable stay.Warm regards,
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Syed,We're delighted to hear that you had a wonderful stay at Petra Marriott Hotel! We look forward to welcoming you back again in the future for another memorable adventure!Warm regards,
by A verified traveler
Posted 7 Jul 2024
Great experience
Comment from Hotel Management
8 Jul 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Mustafa,We're delighted to hear that you had a wonderful stay at Petra Marriott Hotel! We look forward to welcoming you back again in the future for another fantastic experience!Warm regards,
by A verified traveler
Posted 21 Jun 2024
The property is nice and very well kept. Food was amazing and the staff service very good , we love it here. The views from the pool and pool area restaurants are incredible and everybody tries to make your stay the best they can.
The pool is very cold even in summer and makes a little uncomfortable for small kids
Comment from Hotel Management
23 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Gisella,Thank you for choosing Petra Marriott Hotel and for sharing your experience with us! We're thrilled to hear that you enjoyed our property, delicious food, and service from our dedicated team.Your feedback about the pool temperature is invaluable to us, and we apologize for any discomfort caused. We're constantly striving to enhance our guests' experience, and we'll certainly look into adjusting the pool temperature to ensure a more enjoyable stay for families with small children during the summer months.We hope to have the pleasure of welcoming you back soon for another memorable stay at Petra Marriott Hotel!Warm regards,
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear marcello,Thank you for taking the time to rate your recent stay at the Petra Marriott Hotel. We appreciate your feedback, as it helps us continually improve our services. If there are any specific aspects of your stay that you would like to share with us to help us enhance our guests' experience, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with a five-star experience.Warm regards,
by A verified traveler
Posted 17 Jun 2024
Fantastic customers service from all staff. Excellent breakfast and table side service. Great views. Clean rooms, bath robes and slippers. Clean pool. Ac works great. Just outside city center best to travel by car to this impeccable hilltop hotel. Amazing staff! Definitely would come again and refer friends and family!
Comment from Hotel Management
17 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Bettina,Thank you for your wonderful review! We're thrilled to hear you had a great experience with us. We look forward to welcoming you back and hosting your friends and family!Warm regards,
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Catherine,We're delighted to hear that you had a wonderful stay at Petra Marriott Hotel! We look forward to welcoming you back again in the future for another fantastic experience!Warm regards,
by A verified traveler
Posted 11 Jun 2024
The property is stunning and managed in a phenomenal manner. Our stay was incredibly memorable. The staff was fantastic beyond words.
Comment from Hotel Management
12 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Abed-Elrahman,Thank you for your kind words! We're delighted that you had a memorable stay and that our property and team members left such a positive impression. We strive to give the best experiences to our guests and your compliments about our team's fantastic service mean a lot to us.We hope to have the pleasure of hosting you again at the Petra Marriott Hotel soon for another memorable stay!Warm regards,
by A verified traveler
Posted 3 Jun 2024
Excellent service and property with great views and free shuttle bus to Petra visitor centre
Comment from Hotel Management
3 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Chris,Thank you for your wonderful review! We're delighted to hear that you enjoyed our service, the property and the stunning views. Your positive feedback means a lot to us, and we look forward to welcoming you back soon for another memorable stay!Warm Regards,
by A verified traveler from Amman
Posted 31 May 2024
Clean
Comment from Hotel Management
2 Jun 2024 by Mahmoud Farajat - General Manager, Hotel Management
Dear Mohammad,We're delighted to hear that you had a wonderful stay at Petra Marriott Hotel! We look forward to welcoming you back again in the future for another memorable experience!
