Ratings based on 161 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Super location and service at Petra Aretas Hotel! This hotel is just up a steep hill from Petra. Very convenient location and reasonable price.
Disclosure: due to the situation in the middle East, we were the ONLY guests in the whole hotel. But even so, the front staff were always friendly and helpful!
The usual included buffet breakfast was not offered due to us being the only 3 guests in the hotel but instead the staff prepared us personal breakfast, and very generous portions! Olives, breads, eggs cooked to order. Amazing! Our night clerk even shared his shisha (hooka) with us.
Amazing hospitality!
We cannot say enough about this fabulous hotel and service. The only downside is the surrounding area since Wadi Musa is rather poor and run down (the view from our room looked like a demolition site, full of trash and rubble).
But that is not any slight on the hotel. We rate this a full 5 stars rating and would stay here again in a heartbeat!
by A verified traveler
Posted 20 Sep 2024
We had a great time at this hotel. The staff were amazing and it was so close to all amenities. I would stay here again. Thank you so much
by A verified traveler
Posted 16 Sep 2024
This property was very convenient for the Petra visit( 5 minutes away walking) the staff were friendly and helpful and we had a delicious dinner there on our stay
Comment from Hotel Management
16 Sep 2024 by Petra Aretas Hotel, Hotel Management
Thank you for choosing our property to visit Petra we glad that you like it and we hope to see you in the future.
by A verified traveler
Comfortable hotel
Posted 28 May 2024 on HotelsGood value hotel. Bed was comfortable. Staff friendly and helpful. Nice breakfast. Close to the Visitor information centre.
by A verified traveler
Good hotel for budget travelers .
Posted 1 Jan 2024 on HotelsThe room was ok, but clean. The service was excellent. Whatever you need they will try to help. Over all I was happy with the stay. Will most likely stay there again if I’m in the area.
by A verified traveler
Posted 28 Dec 2023
Excellent property, 5 mins walk to petra. staff very helpful and guided us on petra visit. will recommend this place any day.
Comment from Hotel Management
2 Jan 2024 by Zain , Hotel Management
Dear Ramesh,Greetings from our team Thx for your FeedbackWe hope to see you again Kind regards Zain
by A verified traveler
Posted 16 Dec 2023
The property is centrally located and within walking distance to restaurants, shopping and attractions. The hotel was easy to find and the parking was good. The rooms are a little dated, but a good size, very clean and comfortable.
I would like to give a huge shout out to Zain. When we arrived, Zain was very kind, accommodating and gave us recommendations on the best way to see Petra with the limited time we had in the area. Had it not been for Zain, we would not have seen everything we wanted to see and our trip would have been a bit disappointing. Thankfully we listened to Zain's recommendations and got everything we wanted and more from our time in Petra.
Zain also made the best American style coffee I have ever had. Zain is a huge asset to the hotel and if you are checking in and have the pleasure of meeting Zain, please pass along a "hello" from us.
Comment from Hotel Management
19 Dec 2023 by zain, Hotel Management
Dear Jessica,Greetings from our teamthx a lot for your feedbackthx for your kind words we hope to see you again best wishes kind regardsZain
by A verified traveler
Posted 28 Nov 2023
Very close to the Petra Visitor Centre. This is a lovely hotel with friendly, helpful staff. The breakfast is really good. The dinner at the property is nice and reasonably priced.
Comment from Hotel Management
29 Nov 2023 by Zain, Hotel Management
Dear Sarah,Greetings from our team Thx a lot for your feedback We hope to see you again Enjoy with your life Best wishes Zain
by A verified traveler
So close to Petra!
Posted 11 Nov 2023 on HotelsExcellent hotel for a visit to Petra.
Comment from Hotel Management
12 Nov 2023 by Zain , Hotel Management
Dear Isabelle,Greetings from our team Thx for your feedback We hope to see you again Kind regards Zain
by A verified traveler
Posted 6 Nov 2023
Excellent value for money; very close to Petra main entrance. Owner and staff were very friendly and helpful. Hotel breakfast was terrific. Other meals were quite reasonable in a location where everything for tourists is pricey because that is the only local business. Room was clean, comfortable and fully functional. Anything we needed, they provided. We enjoyed our stay and would stay there again.
Comment from Hotel Management
6 Nov 2023 by Zain , Hotel Management
Dear Randall,Greetings from our team,Thx a lot for your feedback We hope to see you soon Best wishes Zain
