Ratings based on 3 Verified Reviews

1.7 out of 5
1.7 Room cleanliness
1.0 Service & staff
2.3 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Fawlty Towers

Posted 21 Feb 2018 on Hotels
Can't fault friendliness of staff. However there was no management demonstrated at all. Greeted by bunch of boys in shorts - didn't even seem like staff. English spoken was mostly very limited. Wanting to pay for drink, I asked "how much". After 5 minutes the guy came back with a hammer! The food we had on the first night was actually quite good. But the flies are a big problem. And most things on the menu are not available. After asking for wine, Ginger beer, soda and all not available I asked what was - coke or fanta or water. Ordered water but it never came! Bed and room comfortable but hotel right next to railway track with frequent noisy trains which shook the room. Bedding fine. Bathroom enormous but not sure the latter was cleaned prior to our arrival. Tooth glass encrusted with dried toothpaste spit for example. Stay made bearable by nice staff and managers at 5 star hotel nearby who let use their facilities. An interesting experience but future Guests be aware!
2 out of 5
by A verified traveler

Posted 12 Dec 2017 on Hotels
The service was not very good. No one was available at the reception counter. The staff could not understand English. Telephone/ intercom was not working. very few channels on the television and that too only Local ones. No option for vegetarian person.
1 out of 5
by A verified traveler

ХОЧЕШЬ ИСПОРТИТЬ ОТПУСК? ТЕБЕ В ЭТОТ ОТЕЛЬ!!!

Posted 5 Dec 2017 on Hotels
Худший отель на Шри Ланке. В 20 метрах от железной дороги и круглосуточно ходит поезд. Электричества по ночам нет. Горячей воды нет всегда. Интернет хуже чем 3G с телефона. Менеджер не дружелюбный.