Ratings based on 622 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Nice hotel. Bar in the lobby. Great bartender. Sketchy government housing directly across the street. Seems like the hotel keeps a close eye on the parking lot however.
by A verified traveler
Posted 15 Nov 2024
Always a great stay at this Aloft
Comment from Hotel Management
15 Nov 2024 by Mary Kathryn , Hotel Management
We appreciate your patronage, Paige!
by A verified traveler
Posted 12 Nov 2024
Always great stay when visiting my Baylor kidos.
Comment from Hotel Management
15 Nov 2024 by Mary Kathryn , Hotel Management
Thanks, Wende! I am thrilled that you enjoyed your stay!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
15 Nov 2024 by mary k, Hotel Management
We appreciate the five-star rating, Stephen!
by A verified traveler from Carrollton
Posted 4 Nov 2024
They didn’t have my reservation
Comment from Hotel Management
15 Nov 2024 by Mary Kathryn , Hotel Management
I am so sorry to hear of this inconvenience, Kristen.
by A verified traveler
Posted 2 Nov 2024
The hotel itself was quite nice. The lobby area was a fun hangout place being so colourful and including a lot of fun stuff like a pool table, bar, and coffee/snack area. The staff was fantastic and so very friendly and helpful with recommendations for activities and restaurants in the area. The real issue was with the physical location of the hotel.
During our stay, we could hear loud music from across the street well into the night, then were awoken at some point in the night to a number of police sirens and cars screeching in to the same area across the street. This did not inspire a feeling of safety, and I really needed a good nights sleep as we were driving all day the following morning.
Maybe we were simply unlucky since it was just one night, but other reviews seem to chronicle a similar experience. Unfortunately I needed a room near the Magnolia Silos that I could afford and this was the only one available. Next time I come to Waco I would consider another hotel if it was available and affordable.
Comment from Hotel Management
15 Nov 2024 by mary k, Hotel Management
Davis,I am so sorry to hear that you were inconvenienced by noise across the street from our hotel. Unfortunately, this is not something that we can control. I am, however, glad to hear that you enjoyed the other aspects of your time spent here with us! We hope that if you choose to return we can treat you to a five-star experience. Thank you for the feedback. Take care!
by A verified traveler from Fort worth
Posted 1 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Mary Kathryn , Hotel Management
Thanks, Juan!!
by A verified traveler
Posted 30 Oct 2024
Clean, modern, convenient.
Comment from Hotel Management
15 Nov 2024 by mary k, Hotel Management
We appreciate the kind words, Lisa!
by A verified traveler
Posted 30 Oct 2024
FD was rude to us the whole stay! The water for the shower only got warm if you left it running for 10 minutes before your shower
Comment from Hotel Management
15 Nov 2024 by mary k, Hotel Management
I am so sorry to hear this, Koby. I will be addressing your concerns with the team.
by A verified traveler
Posted 26 Oct 2024
Rooms were not as clean as they should have been. Carpets dirty. Bathroom glass areas dirty.
Comment from Hotel Management
15 Nov 2024 by Mary Kathryn , Hotel Management
Lori, cleanliness is always our top priority, and I am so sorry to hear that we missed the mark with your guest room. We apologize!
