Ratings based on 127 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Grandhotel Stary Smokovec - quality always assured
Posted 2 Apr 2022 on HotelsI stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Comment from Hotel Management
2 May 2022 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear Mr. Peter,
thank you for taking the time to leave us such a nice review. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Kind regards.
by A verified traveler
Posted 29 Dec 2020
Comment from Hotel Management
8 Jan 2021 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear guest,
thank you for taking the time to leave us such a good rating. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Kind regards,
by A verified traveler
Posted 2 Sep 2020
by A verified traveler
Posted 21 Aug 2020 on Hotels
by A verified traveler
Luxurious stay
Posted 9 Aug 2020 on HotelsVery friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Comment from Hotel Management
17 Aug 2020 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear guest,
thank you for taking the time to leave us such a nice review. We are glad, that you liked our staff and our hotel. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Kind regards.
by A verified traveler
Posted 13 Jul 2020 on Hotels
Comment from Hotel Management
22 Jul 2020 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Vážený pán Stanislav,
ďakujeme za pozitívne ohodnotenie nášho hotela. Tešíme sa na Vašu ďalšiu návštevu u nás v Grandhoteli**** Starý Smokovec.
S pozdravom.
by A verified traveler
Posted 13 Sep 2019
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Comment from Hotel Management
2 Oct 2019 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear guest,
thank you for taking the time to leave us such a nice review. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Kind regards.
by A verified traveler
Posted 10 Sep 2019
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
by A verified traveler from Darlington, England
Posted 26 Aug 2019
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Comment from Hotel Management
5 Sep 2019 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear guest,
thank you for taking the time to leave us such a nice review. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Kind regards.
by A verified traveler
Wonderful classic hotel
Posted 15 Aug 2019 on HotelsA classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom.
The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice.
We also liked the game room area with the two pool tables.
Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00).
Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Comment from Hotel Management
25 Aug 2019 by Mariana Pšeneková, Guest Relations Manager, Hotel Management
Dear guest,
thank you for taking the time to leave us such a nice review. Looking forward to your next visit with us at Grandhotel**** Starý Smokovec.
Best regards.
