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Grandhotel Starý Smokovec

4.0 star property
Family-friendly ski hotel with a full-service spa

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Photo gallery for Grandhotel Starý Smokovec

Indoor pool, outdoor pool
Front of property - evening/night
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Apartment

Minibar, in-room safe, desk, cribs/infant beds

Apartment

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room (Extra Bed)

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Apartment

Minibar, in-room safe, desk, cribs/infant beds

Junior Apartment

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, cribs/infant beds

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, cribs/infant beds

Standard Double Room

Highlights

Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room (Extra Bed)

Minibar, in-room safe, desk, cribs/infant beds

Deluxe Double Room (Extra Bed)

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
Starý Smokovec 38, Stary Smokovec, Vysoké Tatry, 06201

What's nearby

  • Tatra National Park - 1 min walk
  • Hrebienok - 1 min walk
  • Tricklandia - 4 min walk
  • Ski Resort Tatranská Lomnica - 14 min drive
  • Skalnaté Pleso - 18 min drive

Getting around

  • Stary Smokovec Station - 3 min walk
  • Poprad (TAT-Poprad - Tatry) - 17 min drive

Restaurants

  • ‪Restauracia Dobré Časy - ‬4 min walk
  • ‪Koliba - ‬5 min walk
  • ‪Slowenska - ‬4 min walk
  • ‪Koliba Kamzik - ‬3 min walk
  • ‪u Elišky - ‬3 min walk

About this property

Grandhotel Starý Smokovec

Upscale family-friendly hotel in the city center
You can look forward to an airport shuttle, a terrace, and a coffee shop/cafe at Grandhotel Starý Smokovec. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski lessons. Treat yourself to a body wrap, a manicure/pedicure, or aromatherapy at Grand Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a children's club (surcharge)
  • Concierge services, meeting rooms, and multilingual staff
Room features
All 75 rooms offer comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Czech, English, German, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Airport shuttle available
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1904
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 37.0 per day
Cribs (infant beds) are available for EUR 37.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 7 for children
  • Nearby parking fee: EUR 10 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 37.0 per day
  • Rollaway bed fee: EUR 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Stary Smokovec
Grandhotel Starý
Grandhotel Starý Hotel Smokovec
Grandhotel Starý Smokovec
Grandhotel Starý Smokovec Hotel Vysoke Tatry
Grandhotel Starý Smokovec Vysoke Tatry
Grandhotel Stary Smokovec
Grandhotel Starý Smokovec Hotel
Grandhotel Starý Smokovec Vysoké Tatry
Grandhotel Starý Smokovec Hotel Vysoké Tatry

Frequently asked questions

Does Grandhotel Starý Smokovec have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grandhotel Starý Smokovec pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Grandhotel Starý Smokovec?

Self parking is free at this property.

What time is check-in at Grandhotel Starý Smokovec?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grandhotel Starý Smokovec?

Check-out is at 10 AM.

Where is Grandhotel Starý Smokovec located?

Located near the slopes, this Vysoké Tatry hotel is in the mountains and within a 5-minute walk of Tatra National Park, Hrebienok, and Tricklandia. Tatra National Park Slovakia is 2.5 mi (4.1 km) away. Stary Smokovec Station is only a 3-minute walk.

Grandhotel Starý Smokovec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 128 reviews" "
Rating 8 - Good. 43 out of 128 reviews" "
Rating 6 - Okay. 10 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandhotel Stary Smokovec - quality always assured
I stayed at this hotel during my business trip for one night. At my arrival the check in was super quick by very professional staff. The room was very nice, clean and spacious, furniture very stylish and modern making you feel like in 5* hotel. Bathroom was nice and good to with basic supplies provided. Hotel’s a la carte restaurant provides a variety of delicious food and the staff is very professional, nice and welcoming. The entire interior of the hotel is very unique as the hotel has a very famous history. I fully recommend this hotel to anybody visiting Stary Smokovec in High Tatras in Slovakia.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
Very friendly amd helpful staff, clean, grand, beautiful hotel with great services. Very nice pool suitable for small swimming and rest with wellness. Giod cake and coffee, great breakfast and dinner. It was pretty luxurious stay. I would come back.
Stayed 3 nights in Aug 2020

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, elegant hotel! Excellent food in the hotel restaurant. Check out is a bit early, but the staff kindly extended our check-out time given that we arrived in the evening.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Grandhotel Starý Smokovec was a luxury resort hotel prior to WWII. It has been restored to reflect its elegant past with a timeless appeal.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic to stay in such a wonderful historic hotel in an unbelievably beautiful location.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful classic hotel
A classic hôtel with lots of history, we loved our room that was recently renovated and comfortable. Clean, quiet and nice to have a separate bedroom. The main dining room was nice and the breakfast and dinner buffets were delicious and excellent with a wide choice. We also liked the game room area with the two pool tables. Swimming area should be bigger for the size of the hotel and opening time is rather limited ( from 15:00 to 21:00). Outside parking can be difficult when the hotel is full. We would recommend this hotel to enjoy the old world ambience
Stayed 2 nights in Aug 2019

8/10 Good

HAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
For a spa hotel ther is no enough massage rooms, We were 3 ladies and there are only 2 rooms
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a classic hotel with all the expected services, very few hotels like that in the US now days.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The location was great, the room was big enough, the breakfast was OK. The bathroom smells of mold. The "Wellness center" was a play ground for children. Children without swimsuits were in the pool, no pool for children, the Jacuzzi became a central play yard for the children. No way to relax inside, we give up unfortunately.
Stayed 4 nights in Apr 2019

8/10 Good

Darius

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful mountain hotel
Beautiful hotel, foos is great, nice pool. Just booked a room with queen bet and twin bed and we got 2 single beds and retractable sofa.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Liked It!
One reason we liked this hotel is because of its interesting history and beautiful Art Nouveau design. We would like it even more if it were refurbished to its original splendor like the photos in the hall, but we still enjoyed it. The wifi worked well. The staff member that really stood out was Martine (think I have the name right). If she doesn't already, she should train all of the staff members. While I found all of the staff to be professional, I found Martine to be extra friendly and welcoming, which is what you want when you are staying at a hotel on a mountain, and you don't speak the local language. Grandhotel was easy to get to on the electric railway from the main Poprad station. There are a few restaurants, cafes, and shops nearby. The gentleman working at the spa was also welcoming. The breakfast was ok though I do recommend the hotel focus a bit more on quality rather than quantity. I would rather have a few really good fresh items than tons of mediocre choices. For example, fresh juice would be nice as opposed to juice from a machine, which I find hard to imagine anyone from 2019 drinks that. The shower is really bad. You can't even use it really without getting water all over. Anyway, those are just small things that could be modernized, but overall we really loved the hotel. There are many cute areas to sit and write while having a drink, and if we were better prepared we could have taken many hikes. I guess it just gives us a reason to return one day.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jevgenijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view fr ok m window
Very good hotel , prefect location . Great place to stay , amazing spa
Stayed 6 nights in Feb 2019

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand hotel in a grand location
My maternal grandmother grew up in Bohemia, then a part of a country called Czechoslovakia. She migrated to the United States as a teenager, and never had the chance to visit the High Tatra Mountains, now a part of Slovakia. She told her grandson: “There are no more beautiful mountains than these anywhere in the world.” And she was right. The High Tatras are spectacular, and they rise just behind the lovely town of Stary Smokovek. And at the heart of that town stands its Grand Hotel. Stay there if you can, dear traveler. Enjoy the splendor of the building; dine in its grand halls; enjoy its wonderful spa; and look out whenever you can at the fabulous peaks behind the building. The staff is able and professional. We particularly appreciated Lenka, Marek, and Philip in the dining hall. Just two concerns for this reviewer: 1) The town is starting to be overbuilt, and rather gross new hotels are rising to crowd the elegant campus of the Grand Hotel. 2) The East lounge is now marred by a large television set that displays itself ceaselessly to no watchers at all— a jarring intervention of Holiday Inn-ism offending the spirit of the magnificent site.
Stayed 5 nights in Oct 2018

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying stay .
4 Nights of staying in this hotel . Very good location . Clean , quiet hotel , with free parking , free Spa and wellness center , comfort and with friendly staff. Very good breakfast .
Stayed 4 nights in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
The hotel lives up to the billing of Grand. Room was great, with the exceptionnot the bathroom, which was again nice but awkward for washing. You could not take a standing shower, because the glass curtain did not provide enough of a barrier. Neither could you take a comfortable bath, the tub was too small. Using the hand shower one had to wet one self, soap up and then rinse carefully lest you made a huge mess on the floor. The service by staff at front desk, in the restaurants and bars, at the health club was always very good. The only other pet peeve I would have is that the health club does not open until 3pm. When I asked why I was given a logical answer for Europeans. I was told that as this was a mountain resort, which indeed it is and the Tatra Mountains are very nice, people do outdoor activities in the morning and make use of the health club upon their return in the afternoon. Indeed people are up early and you see hikers going of at crack of dawn. However, there are travelers such as me, who would love to start a day with a swim, then go for a hike, albeit a short one and end the day with a sauna. The shortcomings I have listed were overall very minor. The overall stay was great and I would stay there again anytime.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Great hotel with amazing character, children friendly, staff was very professional. Our suite was beautiful, newly refurbished with all modern amenities one can wish for. Overall highly recommend!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in some respects, lacking in others
Beautiful building in a wonderful location, right by the start of the trails and the furnicular up into the mountains. The breakfast buffet was excellent. The spa was very good and great after a day's hiking, containing Finnish sauna, infrared sauna, steam room, jacuzzi, plunge pool, pool, relaxation area and more. Rooms were a good size with very good mattresses. The downsides were that the pillows were all lumpy and uncomfortable even when we asked for different ones, which is not what I would expect in a 4* hotel. Also the shower is an attachment over the bath and is very low so you cannot comfortably shower but need to bend your legs to get under the water which was annoying. But in all we would stay again and enjoyed our time here, just wish the hotel would invest in some decent pillows!
Stayed 5 nights in Aug 2018

10/10 Excellent

Michal, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a stay in Tatras!
All rooms in the hotel were refurbished before summer 2018, and offer comfort and convenience. The staff is extremely pleasant and helpful; the breakfast is delicious and plentiful. Will be back!
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2018