Ratings based on 9 Verified Reviews

4.6 out of 5
75% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Aug 2024
Nice property, could hear the other guests in our apartment.
4 out of 5
by A verified traveler from MB Canada

Posted 7 Oct 2019
Location was ok, check- in little confused as it was in the different building Room clean , spacious but access would be a challenge if my 77 year old mom decide to come . 21 steps to access our room without elevator, this property would not pass Canadian standards for handicapped people. The biggest disappointment was a breakfast selection
Comment from Hotel Management
9 Dec 2019 by Online Marketer, Aplend s.r.o., Hotel Management
Dear Guest, On behalf of APLEND, I want to thank You very much for showing interest in our accommodation. We truly appreciate Your choice of Vila Magnólia as well as trust placed in our brand. Last but not least, I would like to thank You for taking the time to rate our apartments and services. Your honest feedback is a vital part of perfecting the service we work so hard to bring our guests. Every day we strive to improve provided service and operations. I am truly sorry that You found our breakfast service to be below expected standards. We did not intend to disappoint You. I apologize to You for any inconveniences. I would be delighted if You shared with me more details and suggestions on how to increase Your satisfaction. You are right, Vila Magnólia is not the perfect choise for the disabled. Therefore we do not provide such information. In case You are interested in the "disabled friendly" accommodation, do check our Vila Beatrice or Vila Olívia. Despite Your last experience, we hope to be able to welcome You back on a return visit to the High Tatras. Kind Regards, Ing. Lenka Matejková
5 out of 5
by A verified traveler

HOTEL MAGNOLIA TAT-LUM SLOVAKIA

Posted 19 Jun 2019 on Hotels
. HOTEL MAGNOLIA GAVE US 2 ROOMS APARTMENT' + 3 BEDS AND ALL THE FACILITIES FOR COOKING. THE SHOWER WAS VERY NICE AND COMFORT. WE HAD A LOT OF SPACE. WE ENJOID IT A LOT. WE DID NOT UNDERSTOOD THAT MEALS ARE NOT INCLUDED. IT WOULD BE NICE TO LET PEOPLE KNOW THAT FACT. INSPITE OF THAT INCONVINIENT ; THE PRICE WAS VERY GOOD
Comment from Hotel Management
10 Aug 2019 by Adriána Martinková/reservation department, Hotel Management
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds
4 out of 5
by A verified traveler from Leipzig, DE

Posted 11 Dec 2018
+ Nice location + Cleanness - Cold in rooms - Far way to breakfast place
Comment from Hotel Management
27 Feb 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest, thank you very much for your comment. Your feedback help us to work on our standards to keep our services on highest possible rank. Hopefully, we will see each other soon again. Best Regards Ing. Michaela Stašová, APLEND s.r.o.
4 out of 5
by A verified traveler

Apartment in nice area

Posted 13 Sep 2018 on Hotels
Lovely small town in the mountains
Comment from Hotel Management
27 Feb 2019 by Ing. Michaela Stašová, Hotel Management
Dear Mr. Colin, let me thank you for your kind review. We would like to thank you for your stay as well. We hope to see you again soon. Best Regards Ing. Michaela Stašová, APLEND s.r.o.
5 out of 5
by A verified traveler from Israel

Posted 11 Aug 2018
We had room for two, very comfortable and low cost, well equiped
Comment from Hotel Management
27 Feb 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest, let me thank you for your nice feedback. Your opinion is very important for our company. Every day we strive to provide the best services. Your point of view helps us get better. We are looking forward to your next stay with APLEND. Thank you for being our guest. Best Regards Ing. Michaela Stašová, APLEND s.r.o.
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Convenient and good value

Posted 31 May 2018
Perfect accommodation in great quiet town, close to station, cable car, supermarket. Friendly helpful receptionists. Very clean, plenty of items for cooking.
Comment from Hotel Management
27 Feb 2019 by Ing. Michaela Stašová, Hotel Management
Dear guest, thank you so much for your high rating and nice feedback. Our main goal is for the guest to feel welcome and be satisfied with our services. We believe, we will have an opportunity to see each other soon again. We are already looking forward to your next visit. Sincerely Ing. Michaela Stašová, APLEND s.r.o.
5 out of 5
by A verified traveler

Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by Sales manager, Hotel Management
Dear Guest.Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras.Hopefully, we will see each other soon againBest RegaredsIng. Michaela Stašová
5 out of 5
by Richard

Posted 25 Nov 2017 on Hotels
Comment from Hotel Management
17 Mar 2019 by Mgr. Adriana Martinková, Hotel Management
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková
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