Ratings based on 602 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hồi âm từ Ban quản lý nơi lưu trú, Hotel Management
Kính chào anh Triet , Khách sạn The Imperial Hotel Vung Tau chân thành cảm ơn anh đã dành thời gian để chia sẻ trải nghiệm của mình khi lưu trú tại đây. Chúng tôi rất vui và hân hạnh khi biết anh yêu thích và thật sự thư giãn cùng với những tiện ích tại The Imperial Hotel Residence. Điều đó là động lực cho chúng tôi hằng ngày mang đến niềm vui và dịch vụ tốt nhất cho những vị khách lưu trú tại nơi đây. Khách sạn rất mong chờ và hân hạnh được chào đón anh và gia đình quay trở lại với những trải nghiệm thật thú vị hơn nữa. Trân trọng, Thay mặt ban quản lý khách sạn Alex Linh Dang (Mr)Assistant Front Office Manager
by A verified traveler from San Marcos
Posted 4 Nov 2024
Very nice and luxurious fell hotel. Staff is polite and we got a room upgrade. Will stay again next time we visit Vũng Tàu,
Comment from Hotel Management
7 Nov 2024 by Hồi âm từ Ban quản lý nơi lưu trú, Hotel Management
Dear Mr ChinhGreetings from The Imperial Hotel & Resort Vung TauWe would like to Thank You for choosing us as your preferred choice of accommodation during your recent trip to Vung Tau city, we trust that you have a great and enjoyable stay with us. It will definitely be of great encouragement to our teamWith best regards,On behalf of the ManagementAlex Linh Dang (Mr)
by A verified traveler
Posted 25 Oct 2024
Friendly staffs and super clean. Beach is clean and well equipped. Definitely go back again if visiting Vũng Tàu
by A verified traveler
Posted 22 Oct 2024
Very nice hotel and friendly staff.
Comment from Hotel Management
23 Oct 2024 by Luis Thien, Hotel Management
Dear Mr. David,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have good impression with the view from The Imperial Hotel & Resort Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards The Hotel Management Team,Luis Thien Le ( Mr)
by A verified traveler
Posted 21 Oct 2024
Nice and great pool and beach facilities but a bit dated. BF options were good. During slow times, AC inside lobby was turned off making it a bit too warm. Most nearby and hotel restaurants didn’t run AC during the time of our visit (October). For good local foods one must go away from the beach front areas to the city centers.
Comment from Hotel Management
23 Oct 2024 by Luis Thien, Hotel Management
Dear Mr. Trung,First of all, I would like to thank you for your time and your feedback. We are truly sorry that your experience was not as pleasant as it should have been. I have noted down and shared your feedback to Head of Departments concern, we hope you choose to stay with us again so we can show you our true level of service.Thanks and best regards The Hotel Management TeamLuis Thien Le (Mr)
by A verified traveler
Posted 14 Oct 2024
Big spacious bedroom and bathroom with very big communal balcony.
Breakfast let it down for me as I went 10 minutes before closing and everything was either cold or put away.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Luis Thien, Hotel Management
Dear Ms. Linda,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have good impression with the view from The Imperial Hotel & Resort Vung Tau.We are looking forward to welcoming you back in our hotel.The Hotel Management Team Luis Thien Le(Mr)
by A verified traveler
Posted 24 Sep 2024
Private pools and beach, excellent place to stay with a family.
Comment from Hotel Management
14 Oct 2024 by Luis Thien, Hotel Management
Dear Mr. Minh,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service and have good impression with the view from The Imperial Hotel & Resort Vung Tau.We are looking forward to welcoming you back in our hotel.The Hotel Management Team. Luis Thie Le (Mr)
by A verified traveler from HIGHLAND LAKES
Posted 17 Aug 2024 on Travelocity
W
Comment from Hotel Management
27 Aug 2024 by Luis Thien, Hotel Management
Dear Mr David, Thank you for taking the time to review The IMPERIAL Hotel Vung Tau, your good comment is very much appreciated. Beside that, I assure you I will be looking into each point that you have made and we are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The IMPERIAL Hotel and Resort Vung Tau! Thanks and best regards,The Management TeamLuis Thien Le ( Mr).
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Luis Thien, Hotel Management
Dear Mr Jinhwan,Thank you so much for your review of our Hotel and good 5 star ratingWe are very happy to read that have enjoyed the professional service from The ImperialHotel & Residence Vung Tau.We are looking forward to welcoming you back in our hotel.Thanks and best regards,The Management TeamLuis Thien Le (Mr.)
