Ratings based on 863 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Marlboro
Posted 2 Jan 2025
Danae was supportive and knowledgeable. We appreciate her and her service.
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Djeli, it's delightful to hear that you had a positive experience at Holiday Inn Express Voorhees - Mt. Laurel, an IHG Hotel. We're thrilled you found assistance in Danae and appreciated her knowledge and service delivery. Your kind words will be passed on to her. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Jan 2025
The stay was ok accept for the fact that my wife stepped on a broken piece of glass in the rug in the room and cut her foot pretty good. Fortunately she is an EMT and was able to take care of her self. When I mentioned it to the desk clerk during check out, he seemed to not know how to react.
I will say that during check in our desk clerk was extremely friendly, courteous, knowledgeable and helpful. She should’ve commended.
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Michael, thank you for sharing your feedback. We're truly sorry to hear about the unfortunate incident involving the piece of glass. Please know we appreciate you bringing this to our attention as we continually strive to improve guest experiences. Acknowledgement and swift reaction is crucial in such instances and we regret if any discomfort was caused.On a positive note, we're pleased to know our front desk team member was accommodating and made a positive impact on your experience. We pride ourselves on having courteous and knowledgeable professionals, and your kind sentiments will be relayed. Thanks again, we hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Great
by A verified traveler
Posted 17 Dec 2024
Nice Hotel, friendly staff, a good stay.
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Very friendly and helpful staff
by A verified traveler
Posted 4 Dec 2024
