Ratings based on 144 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from westerly
Posted 26 Aug 2024
this is a great place and the staff is super friendly and helpful.
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Caterina , Hotel Management
Dear costumer, we are really sorry for the discomfort. Neverthless, we were wondering why you gave a grade like that. We told you how to reach the town centre by bus, we gave you the buses' timetable and other information. Moreover when you stepped into the buildung you were astonished by our hotel, so we would like to know the reason of this negative grade. Thank you for you response and we wish you a pleasent day, Chiostro's staff
by A verified traveler
Posted 20 Jun 2024
Friendly and clean if basic. Comfortable stay
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Nice place to say when visiting Volterra
Posted 10 Mar 2024 on HotelsNice place, just a bit off the historic city. Room was good and spacious. Breakfast was not great but fair enough.
by A verified traveler from Cobourg
Posted 18 Oct 2023
Despite some deficiencies, I’d still give Chiostro a top rating. (Booking it you know it’s not a 5 star resort) Our room was spacious,clean & comfortable. The grounds are beautiful. Parking free, safe & right outside It was an easy walk to the beautiful city of Volterra. The dining room is excellent. We ate both dinners there. The breakfast provided was also excellent. All the staff was wonderful & so helpful. The internet in our room was spotty. The staff know & that is being addressed. We learned that the internet is a problem throughout Volterra. We were very pleased & would love gladly return to Chiostro delle Monache & Volterra.
by A verified traveler
Posted 2 Oct 2022 on Hotels
The staff was helpful with an excellent spoken English. The bedroom was very clean and comfortable with additional pillows if needed, and a small fridge. The room has air conditioning with a very spacious bathroom. The atmosphere of the convent was very special with large hallways, a sense of peace and calmness. We went to the restaurant that night and it was very nice. They have an inside or outside area, and we decided to stay outside where the tables were not closely connected to the other tables and there were arches with a little garden in the middle. We had their “vino della casa,” which was very good, and the food was excellent too. The hotel is about 20 minutes walk from Volterra. We had the breakfast included and the buffet was wonderful with different cakes, croissants, cookies, breads, ham or cheese, etc. We would definitely recommend this stay as this was one of the best hotels we stayed while we were travelling in Italy.
by A verified traveler
Posted 24 Sep 2022
The staff in all departments were great, helpful, very friendly and approachable. The reception team bent over backwards to help us when our flight home to the UK was cancelled. The room was very clean, spacious, comfortable and attended to every day. The buffet breakfast was all you could eat with a huge choice of food. The restaurant was good value for money and had a good selection of meals. The location of the hotel was very interesting with a 20 minute walk to the centre of Volterra.
by A verified traveler
Posted 2 Aug 2022
The staff are very friendly and helpful and the room was exceptionally clean. Great location for exploring Volterra.
Comment from Hotel Management
3 Aug 2022 by Melissa, Hotel Management
Thank you so much Nicola!
We hope to see you very soon!
Kind regards,
Melissa
by A verified traveler
Posted 18 Jun 2022
Everything!
