Ratings based on 461 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
We have a good room with plenty of space. Enjoyed dinner in their restaurant. Excellent service and staff. Glad we came here,
Comment from Hotel Management
27 Nov 2024 by jc, Hotel Management
Mahalo for your review and we look forward to welcoming you back on a future visit to Volcano!
by A verified traveler
Posted 24 Nov 2024
The room is so nice!!
Comment from Hotel Management
25 Nov 2024 by jc, Hotel Management
Mahalo for your review.
by A verified traveler
Posted 31 Oct 2024
We were greeted upon arrival and got an early check-in which was very nice. There are lots of room options, and our building had a common area with a fireplace. A very friendly young man even can to light it for us!
The place uses catchment for showering and out of the tap but supplies bottled water for drinking. I do wish that bottle wasn't located in the bathroom.
We had a two night stay and did not get a room refresh although the staff said to just ask and we could get whatever we needed
The restaurant is lovely and we had the breakfast that is available for guests on the one day.
Thank you for a great couple days!
Comment from Hotel Management
31 Oct 2024 by jc, Hotel Management
Mahalo Kathleen for staying with us and providing feedback of your stay. Hope to see you again!
by A verified traveler
Posted 24 Oct 2024
All the staff were friendly and the room was clean and comfortable.
Comment from Hotel Management
24 Oct 2024 by jc, Hotel Management
Mahalo Mi for your review!
by A verified traveler
Posted 20 Oct 2024
We had a great time. Staff was the nicest and very helpful. Great location and loved the hot tub!
Comment from Hotel Management
24 Oct 2024 by jc, Hotel Management
Mahalo David for your review!
by A verified traveler
Posted 19 Oct 2024
Great restaurant, wonderful property in lush rainforest, well cared for older facility.
Comment from Hotel Management
19 Oct 2024 by hh, Hotel Management
Mahalo for your review Edwin!
by A verified traveler
Posted 14 Oct 2024
This is a very special place. From the thick Hawaiian forrest outside your door, birds singing , everything is perfect if you want to relax. Nothing like it around this island
Comment from Hotel Management
14 Oct 2024 by jc, Hotel Management
Mahalo Kim for you thoughtful review!
by A verified traveler
Posted 24 Sep 2024
This is a great location in a quiet, lush portion of the Big Island rain forest. Highly recommend for anyone visiting Volcanoes National Park or just needing to slip away from it all.
Comment from Hotel Management
24 Sep 2024 by jc, Hotel Management
Mahalo Jefery for your wonderful review. We hope to see you again on a future visit to Volcano!
by A verified traveler from Spring
Posted 24 Sep 2024
Wonderful
Comment from Hotel Management
24 Sep 2024 by jc, Hotel Management
Thank you, Anna,!
by A verified traveler
Posted 23 Sep 2024
Lovely garden setting. Very helpful staff. Very convenient to volcanoes national park
Comment from Hotel Management
23 Sep 2024 by jc, Hotel Management
Mahalo Kathleen for you review and hope to see you again here at Kilauea Lodge!
