Ratings based on 463 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
If you are looking for a cool place to stay in Volcano, look no further. I cannot say enough about how much I loved staying here. Awesome tropical vibe will make you feel like you are in another country. Be sure to book room #103 for the view outside your window which is an entire wall of glass yet very private.. Self check in and no staff on duty but super easy check in and everything you need is right there for you.
Comment from Hotel Management
5 Nov 2024 by Robert, Hotel Management
Aloha Deborah, thank you very much for your kind comments. We are very pleased to hear that you enjoyed your stay. Thank you for choosing to book with us and we hope you had a wonderful vacation in Hawaii!
by A verified traveler
Posted 28 Oct 2024
the property was very well maintained and by the time we arrived we got a free upgrade. the stay was very comfy and convenient ro national park.very clean and hygiene property. happy to have stayed here.
Comment from Hotel Management
29 Oct 2024 by Robert, Hotel Management
Thank you for your lovely comments. We are always happy to hear when a guest loves their stay with us. We hope you had a wonderful time exploring the National Park. Thank you for choosing us!
by A verified traveler
Posted 20 Oct 2024
Great room, fun decor. Easy self checkin, quiet
Comment from Hotel Management
21 Oct 2024 by Robert, Hotel Management
Mahalo Judy for your kind comments. We hope you had a wonderful time in the park!
by A verified traveler
Posted 25 Sep 2024
This place was like a dream, it was beautiful and quiet. I thought I was booking just a regular hotel and it was nothing like it, it was something totally different and completely unique. Check in and out was easy. The property was gorgeous. Everything’s about this stay was incredible, if I ever go back I’ll choose this place again.
Comment from Hotel Management
26 Sep 2024 by Robert, Hotel Management
Aloha Brian and thank you for your lovely comments. We try our best to create a unique experience for everyone and we are happy to hear that you enjoyed your time with us. Safe travels and we look forward to hosting you again in the future should you ever decide to come back.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Robert, Hotel Management
Aloha Katrina and thank you for your one-star review. Yes, it is unfortunate that your stay with us was interrupted by the effects of Hurricane Hone. Unfortunately, the hurricane and the following loss of power was completely out of our control. While Hurricanes are certainly rare, we can see how something like that could be an inconvenience to someone that’s unfamiliar. Again, we would like to thank you for your rating, and we hope you had a wonderful rest of your vacation.
by A verified traveler
Posted 22 Aug 2024
Unique cool place to stay
Comment from Hotel Management
23 Aug 2024 by Robert, Hotel Management
Thank you for your kind comments regarding your stay. We are pleased to hear that you enjoyed your time with us!
by A verified traveler
Forever a special place - I got engaged here!
Posted 25 Jul 2024 on HotelsThis place will forever hold a special place in my heart, I got engaged in this jungle! :)
The unit was so cozy! The the interior was as if I was living in a modern stay. Check in was easy, and checking out was easier.
I loved it here, and I would recommend it to my friends and family who plan on visiting the Volcano National Park!
Pro tip: Grocery stores are are about 30-40 minutes away! Make sure to stop somewhere and pick up anything you may need. They have bowls, utensils, microwave, mini fridge, and wine glasses.
Comment from Hotel Management
26 Jul 2024 by Robert, Hotel Management
Thank you Sandra for your lovely comments. We would like to congratulate you on your engagement and we are so happy to be apart of such a wonderful and important memory. Safe travels!
by A verified traveler
Posted 12 Jul 2024 on Hotels
Great little spot, so secluded and quiet
Comment from Hotel Management
17 Jul 2024 by Robert, Hotel Management
Mahalo!
by A verified traveler
Posted 25 May 2024 on Orbitz
Comment from Hotel Management
27 May 2024 by Robert , Hotel Management
Mahalo for the wonderful rating. I hope you had a wonderful vacation!
by A verified traveler
Posted 10 Apr 2024 on Hotels
Comment from Hotel Management
11 Apr 2024 by Robert, Hotel Management
Thank you Alexa for the wonderful rating!
