Ratings based on 4 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2024
This is a great location in the park with friendly helpful staff. It was hot sleeping in the tents during our visit though-the fan provid ed wasnt enough to keep the air moving
Comment from Hotel Management
14 May 2024 by MN, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location within the park and found our staff to be friendly and helpful.We apologize for any discomfort you experienced due to the heat in the tents during your visit. Your feedback regarding the fan not being sufficient to keep the air moving is valuable to us, and we will take steps to address this issue to ensure a more comfortable stay for our guests, especially during warmer periods.Your feedback helps us improve, and we look forward to welcoming you back for a more enjoyable experience in the future.
by A verified traveler
Posted 26 Jul 2024
Perfekter Ort zum Entspannen und Tiere an der Wasserstelle zu beobachten
Sehr freundliches aufmerksames Personal, sehr gute Speisenauswahl
by A verified traveler
Posted 10 Feb 2024
Affreux. Des baraquements à la limite de la salubrité, la nourriture est celle d'une mauvaise cantine
Comment from Hotel Management
14 May 2024 by MN, Hotel Management
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your recent visit. Your feedback is incredibly valuable to us as we strive to improve our services.
by A verified traveler from Nairobi
Posted 22 Jan 2024
A lodge at a nice location that has seen better times. Rooms are rather spartanisch, but clean. The lunch/dinner area certainly could do with some make-up. The food was OK, lacked a bit of creativity. Overall, it is possible to find better places for a similar price.
Comment from Hotel Management
14 May 2024 by MN, Hotel Management
Thank you for sharing your feedback regarding your recent stay at our lodge. We appreciate your honest assessment of our facilities and services.We apologize for any disappointment caused by the condition of our rooms and dining area. Your comments about the rooms being rather spartan but clean, as well as the need for improvements in our lunch/dinner area, have been noted. We are actively working on enhancing the overall ambiance and comfort of our lodge to better meet the expectations of our guests.Regarding the food, we regret that it did not fully meet your expectations in terms of creativity. We are constantly refining our menu offerings to provide a more diverse and satisfying culinary experience for our guests.Your feedback is valuable to us, and we will use it to make necessary improvements. We understand that you may have other options available, but we hope to have the opportunity to welcome you back and exceed your expectations in the future.
