Ratings based on 502 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
by A verified traveler
Posted 30 Sep 2024
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Comfort and convenience
Posted 29 Jul 2024 on HotelsMy favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
by A verified traveler
Posted 24 Jul 2024 on Hotels
It was a beautiful hotel
Very clean and comfortable
It would be really helpful to be given the address to the parking that is connected to the hotel
We parked somewhere else because we couldn’t locate it and it was double the price
by A verified traveler
Posted 23 Jul 2024 on Hotels
by A verified traveler
Posted 29 Jun 2024 on Travelocity
by A verified traveler
Posted 20 Jun 2024
by A verified traveler
Posted 12 May 2024
Wonderfully helpful staff (Maria & Felipe were great)
Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal.
The only option offered by the hotel was to pay extra for a quieter room.
Disappointing experience.
