Ratings based on 394 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
the perfect hotel
Posted 5 Oct 2024 on Hotelsan amazing hotel. Perfect
Comment from Hotel Management
10 Oct 2024 by David A., Hotel Management
Dear Jean MichelWe would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience.We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain.Sincerely:David A.Director Sercotel Boulevard
by A verified traveler
Posted 13 Sep 2024 on Hotels
Nice friendly young lady on the check in desk. Restaurant wasn’t open but there is a huge shopping complex with restaurants/bars/takeaway next door. We stayed with our two small dogs which they allowed this time but was told they usually only accept one small dog (10 kg) so unfortunately we can’t go back. Thanks anyway for this stay.
Comment from Hotel Management
25 Sep 2024 by David A., Hotel Management
Dear DavidWe would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience.We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain.Sincerely:David A.Director Sercotel Boulevard
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by David A., Hotel Management
Estimado/a Huésped:Gracias por la puntuación otorgada.Ojala pueda repetir estancia con nosotros tan pronto le sea posible.Reciba un cordial saludo:David A.Director Sercotel Boulevard
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by David A., Hotel Management
Estimado Emmanuel:Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:David A.Director Sercotel Boulevard
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by David A., Hotel Management
Estimad@ Sr,Le queremos agradecer enormemente el tiempo que se ha tomado en enviarnos una valoración excelente. Nos complace mucho saber que tuvo una experiencia formidable. Esperamos tener el privilegio de poder contar con su visita de nuevo en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:David A.Director Sercotel Boulevard
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by David A., Hotel Management
Estimado John:Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:David A.Director Sercotel Boulevard
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by David A., Hotel Management
Estimad@ Sr,Le queremos agradecer enormemente el tiempo que se ha tomado en enviarnos una valoración excelente. Nos complace mucho saber que tuvo una experiencia formidable. Esperamos tener el privilegio de poder contar con su visita de nuevo en cualquiera de los hoteles de la cadena Sercotel Hotels.Atentamente:David A.Director Sercotel Boulevard
by A verified traveler
Excellent throughout
Posted 27 Jun 2024 on HotelsGreat location, guy on reception excellent went above and beyond to help us after a very long drive. Secure parking loved pets overall 10 out of 10.
Comment from Hotel Management
2 Jul 2024 by David A., Hotel Management
Dear DarrenWe would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience.We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain.Sincerely:David A.Director Sercotel Boulevard
by A verified traveler
Good standard hotel
Posted 9 Jun 2024 on HotelsGood standard. Good price. Easy to find .15min walk into the old town. Very helpful reception staff.
Comment from Hotel Management
17 Jun 2024 by David A., Hotel Management
Dear BrianThank you very much for your perfect assessment. It is a pleasure to work for clients like you who are satisfied to have had a pleasant stay with us. We are always at your disposal when you need any of the hotels of the Sercotel Hotels chain.David A.Director Sercotel Boulevard
by A verified traveler
No bar
Posted 30 May 2024 on HotelsGood hotel but stayed at same hotel in another city far better better breakfast and there was no bar considering no bars in that area only good thing that €6 for inside parking and no tea or coffee in room
Comment from Hotel Management
5 Jun 2024 by David A., Hotel Management
Dear Kenneth:A pleasure to have had you among our customers. We hope that soon return visit in Vitoria, or in any of the hotels in the chain Sercotel Sincerely:David A.Director Sercotel Boulevard
