Ratings based on 82 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Excellent choice, beautiful 16 th century palace. Very well preserved to detail. Excellent staff, friendly and easy going. Close to the city which is full of restaurants, bars and fun people. Easy driving from there to vineyards
4 out of 5
by A verified traveler

Real review

Posted 31 May 2020 on Hotels
3 out of 5
by A verified traveler

Posted 4 Dec 2018
A bit too basic for us. We felt a rug to get out of bed onto would have been an improvement, rather than a tiled floor. The room was warm but small. The emergency lighting fitting was on the wall high up at the foot of the bed, and was aluminated all night bright green, filling the room with green light, annoying in the extreme. Ate in the restaurant which was good.
5 out of 5
by Joseph

A.real palace!

Posted 28 Oct 2017 on Hotels
Beautiful building, our room was very large up in the eaves with an amazing array of beams. Excellent food and friendly, helpful staff. A fair walk to the old town centre, about 30 minutes, but easy to park closer if you wish.
4 out of 5
by Phil from Wales

Great hotel if you find it

Posted 22 Mar 2014 on Hotels
Great character hotel when inside the security barriers. VERY difficult to find as the address in NOT in the main town, but on the edge in Elorriaga, not Vittoria. Find the church in Elorriaga and cross the road. I would only stay herd again if I had to be in the city. No restaurant open, but can eat in a mall local bar. The security warnings are a bit worrying, but he edge of the city was quiet.
5 out of 5
by Toni & Tony

Excellent Stopover

Posted 26 Sep 2012 on Hotels
This was a stopover for us after a long drive down through France. What a super place, all a bit dark and rustic but very comfortable and friendly staff and secure parking. We opted to eat at the restuarant across the road with a voucher from the hotel and after some initial reservations based on the look of the place we were very impressed with both the food and the service. We would highly recommend this place to anyoneand we intend to return, such good value is hard to find. We didn't get a chance to explore Vitoria but will next time.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Todo perfecto.

Posted 6 Aug 2023 on Hotels
Era justo lo que mi viaje precisaba.
5 out of 5
by A verified traveler

Posted 6 Sep 2022
Limpieza
Back to Hotel Details Showing Reviews 1 - 10 of 82 Next