Ratings based on 162 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
What a beautiful delightful and tucked away property. The team took great care of us and the hotel is stunning. The care and design is detailed, this boutique hotel was what we hoped for and more. To have it be Eco-Friendly and for that to be a feature was key. They share their practices and their eco practices are very real and make a real difference. Delighted to stay. Will stay again.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 2 Dec 2024
frendly
by A verified traveler from Blue Island
Posted 1 Dec 2024
Good shower Soft bed but low Other seating is low If you have mobility issues, it's difficult to get in/out of bed and chairs
Nice staff Amazing breakfast
by A verified traveler
Posted 26 Nov 2024
We stayed one night. Room was very spacious, with lots of storage options, multiple USB ports for all the electronics, huge walk in shower, nice big bath towels. No was cloths available & also no tissue.
Check in/out very quick. Good breakfast included. Quiet area, with some shops nearby .
by A verified traveler
Posted 8 Nov 2024
Chic and artsy, Hotel Bidasoa is enjoyable. The room was comfortable and clean with a nice window box for lounging. Breakfast was great and the food at Casa Sanz (the resturant next door) is creative and delicious.
Where the hotel falls short is in the room amenities. It only offers the basic towels and soap and the room is impacted a bit by noise. Staff are polite but not necessarily the friendliest.
Overall a nice stay.
Comment from Hotel Management
12 Nov 2024 by Ruben, Hotel Management
Dear Annick, thank you for choosing to stay at Hotel Bidasoa and for sharing your feedback. We are delighted to hear that you enjoyed our chic and artsy atmosphere, comfortable room, and delicious breakfast. We appreciate your comments regarding the room amenities and noise, and we will definitely take them into consideration for future improvements. Our team strives to provide a polite and welcoming service to all our guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Hotel Bidasoa Management
by A verified traveler
Posted 30 Sep 2024 on Hotels
Unfortunately, the hotel is drastically decreasing its quality. Rest is becoming difficult, noises from the other rooms are intense, probably due to the wooden floor or the lack of isolation, you can hear children running above, voices and screams from the sides of rooms, it's difficult to rest. Its focus seems to be becoming more family-oriented and that makes it complex for those of us who work remotely. Of course, it is still very nice and well decorated, and the front desk staff is always lovely, but the kitchen, at least the breakfast is disappointing, with oily fried eggs. The location is safe and very convenient highways are close by.
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by A verified traveler
One of my favourites
Posted 29 Sep 2024 on HotelsAn all round great hotel. Great staff, great food, rooms comfortable.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 15 Sep 2024
