Ratings based on 9 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2023
Housekeeping was poor, the room I had was poorly maintained for the three days I was resident with cleanliness ignored, facilities not supplied or replenished properly when supplied. Wi-fi was a joke in these days with metered and a need to get daily "tickets" to gain access, this is 2023 not 2003!
Staff gave the impression that I was an irritation rather than welcomed. All round not a good stop at all.
On the positive side, the location is excellent and there is secure parking. Nearby facilities can be walked to and the Restaurant, when properly managed, serves excellent food. The Restaurant was the high point of the stay.
by A verified traveler
Posted 24 Sep 2021 on Hotels
We love coming here! The staff are very friendly. Only complaint is the WiFi is limited which makes remote working difficult.
by A verified traveler
Posted 29 Aug 2021
Not going there again
by A verified traveler
No front office number available to reach out
Posted 16 Oct 2020 on HotelsI booked this stay using hotels.com and got a confirmation number. When I had to call this particular property to let them know that I was running late and wanted to make sure that the room is still held by the time I went, the customer service automated response system asked for confirmation number. The number I got from hotels.com is different from what they expect and hence I had to send a person to make sure that the room is held.
This kind of an experience which disabled people to reach the front office of the hotel is painful. Why not directly route my call to the particular branch or have an option that directly connects me to a customer service agent for cases like these?
by A verified traveler
Posted 7 Mar 2020 on Hotels
The staff was super friendly and great to work with.
by A verified traveler
Posted 22 Oct 2019
by A verified traveler
Good stay
Posted 19 Sep 2019 on HotelsGood comfortable stay for a very reasonable cost. Clean rooms. Only negative point is, they gave only one bottle of water for 2 people.
by A verified traveler
Posted 30 Oct 2018
good hotel for room stay with family. enjoyed kids are happy
by A verified traveler
very nice to stay
Posted 27 Jun 2018 on HotelsIt was amazing to stay in Treebo PL Grand,Service and cleanliness also very good .