Ratings based on 13 Verified Reviews

3.5 out of 5
100% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Keys Select by Lemon Tree Hotels, Visakhapatnam, Hotel Management
Dear Guest,Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Visakhapatnam. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit.Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerKeys Select by Lemon Tree Hotels, VisakhapatnamLemon Tree Hotels10,000+ rooms. 110+ hotels
1 out of 5
by A verified traveler

Don't prefer this place

Posted 18 Aug 2024 on Hotels
Not value for the money. Horrible services
4 out of 5
by A verified traveler

Posted 13 Nov 2023
Bathroom is small
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2023 on Hotels
1 out of 5
by A verified traveler

Worst stay I’ve had in recent past

Posted 25 Dec 2022 on Hotels
Worst management. Called them to check if 3 people can stay in a room and I was told that they’d provide an extra bed for the third guest. After multiple attempts and screaming they provided the extra bed at 10:30PM when kids were already asleep after a long flight. There were no water bottles in the room and I had to go to visit the reception desk twice to even get the complementary water bottles that I was “Supposed” to have at the time of check in. After all this we checked out all our rooms and they called me like after 3 hours for an outstanding bill and asked me to pay when I’m no more in the city to pay the bill online. I really hope they either remove Lemon tree from the brand name or change the name to something else so they don’t fool others the same way.
2 out of 5
by A verified traveler

Cheaper Price

Posted 5 Feb 2021 on Hotels
I got a cheaper price elsewhere
4 out of 5
by A verified traveler from BLR

Posted 25 Oct 2019
Good location, and well maintained accommodation. Very friendly staff.
5 out of 5
by A verified traveler

Excellent

Posted 26 Jul 2019 on Hotels
Excellent
5 out of 5
by A verified traveler

Awesome hotel experience

Posted 16 Jan 2019 on Hotels
I stayed at Keys Hotel Visakhapatnam from Jan 1 to Jan 5 with my wife and parents and I can proudly say that the hotel is well maintained at one of the best location. The hotel staff are extremely friendly, and they fulfilled each of our request with utmost care. My wife and Mom are allergic to house dust and to my surprise they made our room spotless and dustless. Many thanks to Naveen Kumar for this. My heartily thanks go to PLN Murthy, Naveen Kumar, Pedapudi Siva, Sukesh Yogesh, Shiva and all other staffs whose name I can’t recall. They all are extremely helpful and took the best care of my family. I could not have asked more. I have stayed in many hotels in many countries and I can proudly say I had one of the best hotel experience during my stay at Keys. A huge thanks to Keys Hotel staff from the bottom of my heart.
4 out of 5
by A verified traveler

A Good One.

Posted 7 Dec 2018 on Hotels
Stay was good. Breakfast was sumptuous. Service personnel were excellent. Not sure the AC air filters were cleaned. Sometimes the AC odor is not right. We stayed in the 12th floor.
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