Ratings based on 910 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
We stay here every time we come to the area to visit family, close to everything in town to just walk. unfortunately, this time the bathroom was not cleaned, it was like they swept into a corner and left it. Usually, the rooms are nice and clean.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Racerx,Thank you for taking the time to share your experience. We're happy to have a repeat guest in you, but we apologize for any inconvenience. However, we appreciate you bringing this matter to our attention so we can ensure it's addressed for your next visit. We hope to see you again soon at Silverland Inn.Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Nice room very helpful stay there again longer
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Marek,It was our pleasure to welcome you to Silverland Inn! We're happy to hear you had an enjoyable experience and that you appreciated our comfortable accommodations. Thank you for your kind words, and we hope to have the opportunity to welcome you back soon.Sincerely,Carol Maley - General Manager
by A verified traveler from St Joseph
Posted 17 Oct 2024
Had a nice stay overall. Very quiet. Little outdated and carpeting was worn and stained. Bedding was comfortable. Would stay again.
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Dear Michael,Thank you for being our guest at Silverland Inn and leaving a review. We're thrilled that you had an overall enjoyable stay and appreciated our comfortable beds and peaceful atmosphere. Rest assured, we will share your comments regarding the carpets with our team to ensure improvements are made swiftly. It was a pleasure having you here, and we look forward to welcoming you back the next time you're in the area!Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 15 Oct 2024
great overall
Comment from Hotel Management
16 Oct 2024 by General Manager, Hotel Management
Dear Janelle,Thank you for reviewing your recent stay at Silverland Inn! We are happy you enjoyed your stay and look forward to welcoming you back for another unforgettable experience in the future.Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 13 Oct 2024
It was so convenient
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Dear Kristi,Thank you for joining us at Silverland Inn! We're thrilled our convenient location suited your needs well, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon!Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 11 Oct 2024
The new owners have taken out the frig and have no microwaves and raised the price. Breakfast was not very impressive and very limited for the price. Will try elsewhere next year.
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for sharing your thoughts regarding your recent stay at Silverland Inn. We appreciate your feedback about the amenities and breakfast offerings, and we understand your concerns. Our goal is to enhance the guest experience, and your input is invaluable in helping us achieve that. We hope you will consider giving us another chance in the future.Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 18 Sep 2024
Excellent customer service and location to enjoy Virginia City NV.
by A verified traveler
Posted 9 Sep 2024
The rooms could have had a small fridge, micro and a decent coffee pot, but it did not. Our friends A/C did not work in their room, after several phone calls, the Inn's solution was put off until the next day when we were checking out. The continental breakfast sounded like a good idea, but no fresh fruit and limited selections on other items. Otherwise, it is wha you would expect, nothing more.
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Dear Tamara,Thank you for your recent stay with us. We apologize for any disappointment you felt during your stay. It's our goal to provide a memorable experience at a great value and we appreciate you sharing your thoughts. Our front desk is always there if you need anything, and we hope you give us another try in the future.Sincerely,Carol Maley - General Manager
by A verified traveler
Posted 8 Sep 2024
Staff was very friendly and helpful. Close to main street and easy to walk to.
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Dear Amy, Thank you for your perfect review! It's wonderful to hear our friendly service and convenient location made a positive impact on your stay. We hope to welcome you back to Silverland Inn soon for another excellent experience!Sincerely,Carol Maley - General Manager
