4/10 Poor
Christina, Mechanicsville
Traveled with partner
Nov 21, 2024
Disliked: Amenities, property conditions & facilities
I booked the property for multiple reasons. One of them being the room said it had a ceiling fan. When we got to the room there was no ceiling fan. The room was supposed to be non smoking and there were signs everywhere about not smoking in room and property but had been smoked in and smelled pretty bad. The lights were falling off the wall, the room condition was ok. Another reason we booked the room was the picture on site showed a room with a balcony and the room did not have one. I guess I should have checked that better. We ordered from the pizza place in the building and the pizza was cold when we went down to get it and the side of ranch we got was like water and smelled and tasted funny. Had to pay extra for the ranch but ended up throwing it away. The pool area was dirty with clumps of hair all over the place. There was only one elevator that worked so it took forever whenever you had to use the elevator, epically when trying to get your cart up and down from the parking garage. There was a light in the room with the couch that could only be on for a couple minutes before it started striving so we could not use the lamp in that room. When we went to play pool the pool table kept getting the balls stuck so we would have to spend extra money everytime we played a game to send balls down the pockets to get balls unstuck and then had to spend money to get those balls released to play a game.
Christina
Stayed 3 nights in Sep 2024