Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Overall very nice staff and facilities
by A verified traveler
Posted 5 Nov 2024
This property was nothing short of exceptional!
by A verified traveler
Posted 3 Nov 2024
Room did not look like what is advertised on EXPEDIA at all… The entire stay was filled with small flying insects throughout the room… Hot tub was closed and was not advertised being closed either… Basically the same food in the morning buffet, although the kitchen staff were AMAZING!! Front desk staff “Terry” seemed bothered upon checking in due to system problems and couldn’t clearly tell me what floor the room was located on and was bothered about questions, yet this was my first time visiting the location, the bathroom had a awkward smell and the room was horrible, almost like a room at a MOTEL or hotel by a airport!!! I will never forget this experience for my 15 year anniversary… really bad anniversary and bad purchase, a waste of my money….
by A verified traveler
Posted 29 Oct 2024
My only negatives were:
We were placed in a handicap accessible room.
The shower/tub floor was very slippery. Needs something on surface for traction.
Poor drainage in bathroom sink.
by A verified traveler
Posted 29 Oct 2024
Beautiful place to stay. Plan to return.
by A verified traveler
Posted 28 Oct 2024
Suite was nice. Could use a shelf under sink for toiletries
by A verified traveler from Storrs
Posted 23 Oct 2024
Large clean room with a great view. Breakfast had a good assortment of items, staff was very nicr
by A verified traveler
Posted 13 Oct 2024
The rooms are amazing. Super clean. Smells great. Comfy beds.
by A verified traveler
Posted 30 Sep 2024
Very warm and friendly
by A verified traveler
Posted 28 Sep 2024
