2/10 Terrible
Gary
Nov 3, 2024
Disliked: Cleanliness, staff & service
Room did not look like what is advertised on EXPEDIA at all… The entire stay was filled with small flying insects throughout the room… Hot tub was closed and was not advertised being closed either… Basically the same food in the morning buffet, although the kitchen staff were AMAZING!! Front desk staff “Terry” seemed bothered upon checking in due to system problems and couldn’t clearly tell me what floor the room was located on and was bothered about questions, yet this was my first time visiting the location, the bathroom had a awkward smell and the room was horrible, almost like a room at a MOTEL or hotel by a airport!!! I will never forget this experience for my 15 year anniversary… really bad anniversary and bad purchase, a waste of my money….
Gary
Stayed 2 nights in Nov 2024