Ratings based on 188 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Jennifer,We appreciate you choosing our hotel for your stay! We hope you had a pleasant experience and we look forward to welcoming you back soon.
by A verified traveler
Posted 21 Oct 2024
Everything was good, but ice machine doesn't work.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Nerilys,We appreciate your feedback regarding the ice machine issue experienced during your stay. We apologize for any inconvenience this may have caused and will address this with our maintenance team for immediate attention. Thank you for bringing this to our attention.
by A verified traveler
Posted 14 Oct 2024
This hotel has the best staff! And the rooms are very spacious and clean. The view from the balcony is beautiful!
Comment from Hotel Management
15 Oct 2024 by Guest Relations Management, Hotel Management
Hi Alysa! Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay and found the staff to be exceptional. It’s wonderful that you appreciated the spacious and clean rooms, as well as the beautiful balcony view. We look forward to welcoming you back for another memorable experience!
by A verified traveler
Posted 9 Oct 2024
There was blood on the bed sheets. And bugs in the room.
Comment from Hotel Management
10 Oct 2024 by Guest Relations Management, Hotel Management
Hi Mollie! We sincerely apologize for the unacceptable issues you encountered during your stay. The presence of blood on the bed sheets and bugs in your room is completely unacceptable, and we take these matters very seriously. Your feedback will be immediately addressed with our team to ensure that such situations are thoroughly investigated and resolved. We appreciate you bringing this to our attention, and we hope to earn back your trust in the future.
by A verified traveler
Posted 8 Oct 2024
Like how you can go fishing right on the property
Comment from Hotel Management
9 Oct 2024 by Guest Relations Management, Hotel Management
Hi Vernon! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the convenience of fishing right on the property. We appreciate your kind words and look forward to welcoming you back for another great stay!
by A verified traveler
Posted 7 Oct 2024
Other than the room not being clean I loved my vacation and stay staff were more than helpful
Comment from Hotel Management
7 Oct 2024 by Guest Relations Management, Hotel Management
Hi Ebonee! We appreciate your feedback and are glad to hear that you enjoyed your vacation and found our staff to be helpful. However, we sincerely apologize for the cleanliness issues you encountered in your room. Your comments are important to us, and we will work to address these concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Guest Relations Management, Hotel Management
Hi Nelson! We sincerely apologize for your recent experience, which clearly did not meet your expectations. We understand how frustrating it can be when things don’t go as planned. Please know that we take your feedback seriously and will address the issues you've raised. We truly value your input and hope to have the chance to improve and better serve you in the future.
by A verified traveler
Posted 4 Oct 2024
The staff is absolutely amazing!!!! Rooms are nice
Comment from Hotel Management
6 Oct 2024 by Manager, Hotel Management
Hello Alysa,We're thrilled to hear you had a fantastic experience with our outstanding team! We're glad you found the rooms to your liking as well. Your feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 4 Oct 2024
Like the rooms and the staff, hate the parking lot lol
Comment from Hotel Management
6 Oct 2024 by Manager, Hotel Management
Hello Alysa,We're delighted to hear you enjoyed our rooms and service. Thank you for sharing your feedback regarding the parking lot; we appreciate all comments as it helps us improve our guests' experiences. Feel free to reach out to management for any further concerns.
by A verified traveler
Posted 1 Oct 2024
Worth its money
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Hi Svitlana! Thank you for your feedback! We're pleased to hear that you found your stay to be worth the money. Your satisfaction is important to us, and we look forward to welcoming you back soon!
