Ratings based on 935 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Cool place. Great location a few minutes away from Utah's Gatlinburg, Springdale!
by A verified traveler
Posted 12 Nov 2024
Sorry but our stay was a nightmare, No one checked the patio chairs if there were 2 chairs only had 1 someone from the other tents came and took a chair, You can hear conversations clear from 50 to 80 feet away and in the wee hours of the morning, At night sounded like someone was on the porch caused it creeked and I’m a light sleeper so my night of rest was taken away I was on watch pretty much the whole night, I hated the night we stayed there and booked another place the following day to at least enjoy my weekend of rest and peace. The shower pan was way to small even with the curtains closed the floor was getting wet, No night lights in the restroom area unless you turn the main light on in the tent and wake up those who are sleeping, the wind blew pretty good and the slapping of the tent on the structure was very noisy and unsettling and just a horrible night of rest. Just not happy with the stay and it left a bad impression on staying there again, lost of sleep and just an uncomfortable and unpleasant stay. Thats why I rented another hotel and got away from Zion wildflower. The bright side of everything The receptionist upon checking in was very informative and kind and we got a s’mores pack to make campfire smores.
Comment from Hotel Management
14 Nov 2024 by Savanna, Hotel Management
Thank you for sharing your feedback. We're truly sorry to hear that your stay didn’t meet expectations, and we sincerely apologize for the discomfort you experienced. We understand how important a peaceful, restful night is, and it sounds like there were several factors that contributed to an unpleasant experience. We are grateful for your comments on the check-in staff and the s'mores pack, and we’ll take your concerns about the patio chairs, noise, shower size, and lighting into consideration as we work to improve our guest experience. We hope that, despite this experience, you’ll consider giving us another chance in the future. Thank you again.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Savanna, Hotel Management
Thank you for the perfect rating! We're so happy to hear you enjoyed your stay. We look forward to having you back for another amazing experience! #StayWild
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Savanna, Hotel Management
Wow, thank you for the perfect rating! We're so happy you enjoyed your stay with us. Your support means a lot to us—can't wait to make your next visit just as great! #StayWild
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Savanna, Hotel Management
Thanks so much for the perfect rating! We're grateful for your support and so pleased you had a great experience. Hope to welcome you back soon! #StayWild
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Savanna, Hotel Management
We really appreciate the perfect rating! It means a lot to us that you had a wonderful experience. Looking forward to seeing you again soon! #StayWild
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Savanna, Hotel Management
Thank you so much for the perfect rating! We're delighted to know you had a great experience with us. We look forward to welcoming you back again soon! #StayWild
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Savanna, Hotel Management
Thank you so much for your review! We're happy you enjoyed your experience with us. If there's anything we can do to make your next visit even better, please feel free to let us know. We're always looking for ways to improve and make sure our guests have a five-star experience. Looking forward to welcoming you back soon!
by A verified traveler
Posted 31 Oct 2024
Amazing stay
Comment from Hotel Management
2 Nov 2024 by Savanna, Hotel Management
Thank you for the fantastic review! We're so pleased to hear you had an amazing stay. It was a pleasure hosting you, and we hope to welcome you back soon for another great experience! #StayWild
by A verified traveler
Posted 31 Oct 2024
Very well thought out property.
Comment from Hotel Management
2 Nov 2024 by Savanna, Hotel Management
Thank you so much for the perfect rating! We're glad you appreciated the thought and care we put into the property. It means a lot to us that you noticed the details. We look forward to welcoming you back in the future! #StayWild