Vinh Tuong Vacation Rentals

"The facility is amazing It is 72 floors ! View is breathtaking The staffs were very attentive It’s a bit away from the old quarters but I don’t think you can actually walk anywhere in Hanoi Definitely one of my best hotel stays ever "

"Check in was good. We was greeted warmly, told that despite our short stay we should make the most of the facilities and informed of the pool and gym opening times, he even helped us when the keys were not working, and helped us find a shop when the restaurant was shut. Issues came on check out, we checked out on time. We asked if we can use the pool and gym as we had a later bus (less than 5 mins away, hence us booking this hotel) we were told yes of course but the pool was shut for the next few hours as it’s raining. Less than 5 minutes later we were informed as we were checked out we cannot use any of the facilities. I asked why not, and what policy of a 5 star hotel is that, the manager then informed us this is a perfectly normal hotel policy. I’m not sure I agree? The property was practically empty, (half the rooms still have builders in) so I’m really not sure why. Also it’s a 5 star hotel, I’m not sure I’ve seen any comparable hotels say we cannot. The manager went on to say if we paid we can use them. He did say as a good gesture we can use the toilets for free as a good gesture, and that this is all you “could expect on the day of check out from any other 5 star hotel. 5 minutes later he said we are allowed to use the facilities free of charge but at this point the visit had a sour taste. Insisted the policies are clear on the website, that when you check out you aren’t allowed to use facilities"

"We had a perfect stay and wish we could have stayed for longer. The weather wasn’t very good when we got there so we decided to spend some time on the roof top pool and enjoy afternoon tea which was lovely and had stunning views of the city. The staff were all really kind and the room was a good size. We checked out and left our bags with the hotel. As our flight late in the evening the staff let us spend some more time in the evening by the pool, use the showers and in the bar before getting a taxi to the airport which we really appreciated. The location of the hotel is excellent and easy walking to everything. The coffee shop under the entrance did an excellent egg coffee which was a must try. Would definitely say again. "

"The hotel staff treated us like kings and went over and beyond our expectations. Very enjoyable stay!"

"The sleeping pod was efficient and served its purpose. I wasn’t expecting a television, snacks and water, but they were a very nice touch. If you’re traveling out of Hanoi and you have an early flight, this is a great option. "

"Hard for grab to find - the Chemi part of the hotel didnt seem to compute. Room was big ans shower great. We wanted to be nearer airport because of an early flight and this worked well. Quiet and comfy. Frint desk guy didnt speak as much english as some hotels we have been to but enough for badic questions"

"Hotel was convenient and close to the airport for our long layover in Hanoi. Room was large and clean. The real highlights were the pho we had for breakfast, and the kindness of the workers! We used their service to go to and from the airport which was very reasonably priced. When we arrived at the airport to leave, we realized one of our children had left their camera with all the photos from our big family vacation in the hotel room. They were so quick to respond and ran it to the airport for us for free! We were so thankful for their kindness and quick driving getting our kids precious photos back when it was definitely our mistake. We highly recommend Haap Transit hotel for your future stays in Hanoi!"

"Staffs are very courteous, the property is very neat and clean. Value for money "

"Very friendly and efficient staff. A modest hotel yet it offers most of the amenities you expect, only 5 mins from Noi Ba Airport so it was super convenient for us to catch an early flight. It also has a huge pool on the rooftop along with some lounges with a perfect view of the airport and runway so its a plane buffs paradise."