Ratings based on 757 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Very nice property and staff!
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Needs updating. It’s shabby
by A verified traveler
Posted 11 Oct 2024
I had a wonderful time and front staff was very excellent!
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 27 Sep 2024
The TV wasn’t working properly and the room had a faint smell.
by A verified traveler
Posted 7 Sep 2024
Great stay
by A verified traveler
Posted 28 Aug 2024
Clean and friendly
by A verified traveler
Posted 27 Aug 2024
It was a convenient location for our planned trip. Unfortunately, though, we did not receive what we paid for. The water temperature in the bathroom could not be controlled. It was extremely hot from both the cold and hot water faucets. We complained and front desk sent maintenance to check the water. Maintenance could not resolve the problem and said he would come back the next day. We left st 9am the next day and no one had come to repair the water problem. We had to use bottled water to get the water temperature lowered to use in the bathroom sink. The phone did not work for outgoing calls. We couldn’t even call the front desk except with our personal phones. There was no elevator. We did not get two Queen beds as booked; instead we got a king bed and a couch bed. There were no pillows for the couch bed. The front desk person offered the only other room to us. We checked it out and it had a terrible odor in it. We rejected it. We had traveled to Vineland for the funeral of a Loved One. Our stay at this location added to our grief. We asked the manager for a full refund, and he referred us to request it through Expedia. We deserve a refund. Please grant us a full refund. Thank you! Lateefah Muhammad
by A verified traveler
Posted 21 Aug 2024
Sad
