Ratings based on 262 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
The staff was very polite and helpful. The room was swept unclean, but you can tell someone put a little effort into trying to make it look neat overall it was a decent place in a time of need to sleep for the night, but I would not stay here long-term
Comment from Hotel Management
24 Dec 2024 by G.M., Hotel Management
We apologize for your negative experience with the flooring being upswept. I will make the staff aware of said issues so that we can avoid this in the future. Thank you for the feedback and hope that you have a Merry Christmas.
by A verified traveler
Posted 2 Dec 2024
Good
Comment from Hotel Management
3 Dec 2024 by G.M., Hotel Management
We are glad to hear that you enjoyed your stay with us. We hope to see you in the future. Have a good day.
by A verified traveler
Posted 26 Oct 2024
Very dirty blanket horrible service alot of flies in rooms
Comment from Hotel Management
28 Oct 2024 by G.M., Hotel Management
We apologize for the flies, but with being an outside based hotel we tend to have that if guests constantly go in and out of the room. As per the conditions of the room if you would have gladly allowed housekeeping in while you stayed we would have taken care of any and all issues with the cleanliness of the room.
by A verified traveler
Posted 26 Oct 2024
A noisy location most of the night
Comment from Hotel Management
28 Oct 2024 by G.M., Hotel Management
Apologies on the noise. We tell guests to quiet it down at around 10:00 p.m. to be respectful of other guests staying. If we would have known of the issue at hand we could have addressed them. Hope that you come stay again and have a good day.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
28 Oct 2024 by G.M., Hotel Management
Apologies on your recent stay and perhaps next time that you are here you can allow us to address any issues that you have while staying.
by A verified traveler from Sumner
Posted 15 Oct 2024
Good
Comment from Hotel Management
21 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Frank, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Vincennes. I appreciate your kind review. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Tkee, The staff at the Red Roof Inn Vincennes and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
29 Sep 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Victor, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vincennes and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
25 Sep 2024 by G.M., Hotel Management
We are pleased to have received such a high score and hope to be able to accommodate you when you're in this area again.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by G.M., Hotel Management
Glad to see such the high score. We thrive here to make guests feel welcomed while they are away from home. We hope that when you're back through you stop on by again. Have a good rest of your day.
