Ratings based on 358 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Patty, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Dustin and Mandy, We appreciate you choosing to stay with us and hope you had an enjoyable experience. Please feel free to contact us directly with any feedback you would like to share from your recent stay. Your input is valuable to us as we strive to continually improve our services.
by A verified traveler
Posted 7 Sep 2024
The staff was super nice and welcoming. The place was really clean and quiet. Breakfast was nice and had a lot of options to choose from.
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Jaime,We are thrilled to hear that you enjoyed our friendly staff, clean environment, and breakfast options during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant experience.
by A verified traveler
Posted 21 Aug 2024
Always love these hotels
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Hello Andreas,We are thrilled to hear that you always enjoy your stay with us! Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Aug 2024
Hotel was very nice only complaint was when we got back from our grandsons wedding at 9:30 pm our room was 79 degrees in August The air conditioning was not working so we had to change rooms after a hot and long day I would try this hotel again
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback on your recent stay with us. We apologize for any inconvenience you faced due to the issue with the air conditioning. Our team is constantly working to ensure all amenities are in top condition for our guests. Thank you for considering giving us another chance in the future.
by A verified traveler
Posted 17 Aug 2024
This was our 1st time staying at Holiday Inn Express in Vincennes. The suite was plenty large and very comfortably laid out. The room and hotel itself were clean and well maintained. The hotel was very quiet which we appreciate. The breakfast options were good to very good. Overall we will definitely stay here again on our future trips to Vincennes.
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Hello Robert,We are thrilled to hear that you enjoyed your first stay at Holiday Inn Express in Vincennes, especially the comfortable suite, cleanliness, and quiet atmosphere. It's wonderful to know that you found the breakfast options to your liking. We look forward to welcoming you back on your future trips to Vincennes.
by A verified traveler
Posted 10 Aug 2024
Cracked mirror in bathroom do not want to be charged for something that others did
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
Hello Margaret,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for action. Thank you for bringing this matter to our attention, your comments are valuable to us.
by A verified traveler
Posted 5 Aug 2024
Everything was clean and good quality
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello Don,We appreciate your positive feedback and are pleased to hear that you found our hotel clean and of good quality. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 28 Jul 2024
Beautiful property easy to find staff was wonderful rooms where really nice we had wonder breakfast in the morning few cocktails at the bar in the evening really nice
Comment from Hotel Management
31 Jul 2024 by Manager, Hotel Management
Hello Richard,We are delighted to hear that you enjoyed your stay with us and found our property beautiful. Our team strives to provide excellent service to all our guests. It's great to know you also appreciated the room, breakfast, and bar experience. We hope to welcome you back again in the future.
by A verified traveler
Posted 28 Jul 2024
It was a nice stay and the most comfortable bed and pillows we’ve ever had. Staff was friendly and helpful.
Comment from Hotel Management
31 Jul 2024 by Manager, Hotel Management
Hello Jaime,We're thrilled to hear that you enjoyed our comfortable amenities and found our staff friendly and helpful. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.
