Ratings based on 22 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2023 on Hotels
We felt at home before getting there!! Mariela took care of us as if we were family and together with her mother and husband they made our stay worth remembering ❤️
Comment from Hotel Management
25 Sep 2023 by Amigos , Hotel Management
Queridos amigos muchas gracias por sus palabras, nosotros también damos gracias por haberlos conocido, fue un regalo. Espero que regresen, esta vez también con los niños
by A verified traveler
Posted 10 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Amigos , Hotel Management
Gracias amigo. Espero que vuelvan a visitarnos para compartir juntos otra vez.
by A verified traveler
Felt like home
Posted 11 Nov 2022 on Hotels
My friends and I stayed at Casa Mariela y Pacho and had a great experience. The place is clean, comfortable and we felt safe. I would recommend it to solo travelers, couples and friends for those reason. It is located walking distance to many restaurants and very well centered. The balcony was a perfect place to relax and enjoy the view of the country landscape and mountains. We automatically felt like home with Mariela's warm welcome and care.
She guided us every step of the way and was always there to help with any questions or concerns we had. They also served us with a delicious breakfast. Mariela and her family are the kindness people you can ever meet. I highly recommend Casa Mariela y Pacho. 5 stars!
Comment from Hotel Management
11 Nov 2022 by Amiga , Hotel Management
Muchísimas gracias por todo amiga. Un beso grande para las tres.
by A verified traveler
Delightful in every possible way....
Posted 4 Oct 2022 on HotelsComment from Hotel Management
4 Oct 2022 by Amigo , Hotel Management
Muchísimas gracias querido amigo, siempre serás bienvenido en nuestra casa. Un abrazo grande para ti.
by A verified traveler
Perfect stay
Posted 21 Mar 2022 on HotelsWe spent 2 days and everything was perfect. Mariela and her family were always very nice and welcoming. The position is very convenient. We absolutely recommend staying here!!!
Comment from Hotel Management
21 Mar 2022 by Amigos, Hotel Management
Gracias amigos, espero que vuelvan para que repitan la experiencia, siempre estaremos aquí para ustedes. Un abrazo grande
by A verified traveler
Very good
Posted 14 Dec 2019 on HotelsGreat experience staying here. Mariela and families are very good in English, caring and prepare everything with details. Even the pillow is different! She cooks very well so please save your stomach with her for breakfast, lunch and dinner. She has connection to tours too. Highly recommend.
Comment from Hotel Management
8 Jan 2020 by gracias, Hotel Management
Muchas gracias amiga, espero que podamos volver a vernos. Besos
by A verified traveler
Fantástica
Posted 3 Nov 2023 on HotelsPassamos 2 dias na Casa de Mariela e Pacho eles são fantásticos, exemplo de atendimento e prestatividade, melhor que qualquer hotel 5 estrelas!!!
Comment from Hotel Management
3 Nov 2023 by Amigos , Hotel Management
Mis queridos amigos, gracias por su comentario. También tuvimos días fantásticos con ustedes. Espero regresen pronto.
by A verified traveler
Casa y familia perfecta !
Posted 16 Jul 2023 on HotelsEs una familia encantadora,con la que puedes pasar momentos muy agradables.Ademas te ayudan en todo lo que necesitas y te recomiendan que poder hacer para conocer mejor Viñales.
La casa esta genial con todas las comodidades.
Te sientes en familia,espero volver pronto!
Comment from Hotel Management
16 Jul 2023 by Amiga , Hotel Management
Gracias amiga. Te quiero. Besos
by A verified traveler
Posted 9 Mar 2023
Mariella e la sua famiglia (marito e mamma) sono fantastici. La stanza proposta sta al piano alto con bagno privato e con molto relax. Tiene un frigo, clima, ecc.. veramente la struttura migliore di tutta cuba, curata nel dettaglio. Lei è fantastica, ha una soluzione a tutto anche dopo essere stati in altre città ci ha aiutato molto. Le escursioni da lei organizzate erano spettacolari e solo per noi..consiglio il cavallo e trekking all'alba. Altra cosa, la cucina.. abbiamo mangiato la miglior colazione ed il miglior pranzo di tutta la vacanza. Veramente consigliata. Disponibile ma senza essere invadente, un soggiorno spettacolare. Grazie
Comment from Hotel Management
9 Mar 2023 by Amigos , Hotel Management
Amigo muchas gracias por tan lindas palabras, lo mejor de todo es que se hayan sentido bien en casa y que hayan disfrutado su tiempo en Viñales. Espero que nos volvamos a ver. Un abrazo
by A verified traveler
Espectacular!
Posted 11 Dec 2022 on HotelsNuestra estancia en Viñales ha sido maravillosa y la casa de Mariela, Pacho y mami Maricela es un sitio inolvidable. Limpieza extraordinaria, habitación amplia y cómoda con una terraza para relajarse. Hemos desayunado, comido y cenado y cada vez nos han preparado comida exquisita siempre preocupándose de nuestros gustos, preparada al momento y deliciosa para el paladar y la vista.
Nos han ayudado con la organización de todas nuestras actividades en la zona e incluso con el traslado desde La Habana y hacia Cienfuegos.
Una familia espectacular que nos ha cuidado desde el primer momento al último, siempre respetando nuestra privacidad.
Seguramente un sitio al que regresar!
Muchas gracias familia!
Comment from Hotel Management
11 Jan 2023 by Amigos de corazón , Hotel Management
Gracias por sus palabras amigos. Los queremos mucho. Ya para siempre serán parte de nuestra familia. Un beso grande grande.
