Ratings based on 7 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Pretty good
Posted 28 Jun 2023 on HotelsWe spent 6 nights at this hotel and the power went off at least once a day, usually in the evening/nighttime. This isn't the fault of the hotel, but is something bare in mind, especially as it is very warm there and the air conditioning stopped working. The people at the hotel were always there to help and the breakfast ($5) and dinner ($6) were well-priced and very good. There was always somebody around who talked to you. However, our not knowing a lot of Spanish was a hindrance. There was a nice table for sitting outside with a beautiful view of the mountains. The WIFI was free, but we had to ask for them to log it in every time and it was time limited - so I would recommend bringing your own ETECSA card.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Maritza , Hotel Management
Muchas gracias,ha Sido una nueva experiencia con los clientes muy comunicativos y carismáticos se los recomiendo a otros anfitriones esperamos de nuevo repitan su visita.
by A verified traveler
Posted 16 Feb 2023
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
14 Feb 2020 by el pirry, Hotel Management
gracias muchas gracias y exitos
by A verified traveler
Posted 26 Jan 2020 on Hotels
Propre personne très accueillante et vue du petit déjeuner sur un champ de tabac et la vallée
Comment from Hotel Management
27 Jan 2020 by maritza, Hotel Management
muchas gracias espero repitas tu visita ha sido un placer su estancia en casa espero les valla bien en el resto de sus vacaciones un fuerte abrazo
by A verified traveler
Posted 21 Jan 2020 on Hotels
We stayed at El Pirry while visiting Vinales. The room is basic and clean, it has a nice view but also some problems with humidity and animals roumors during the night.
I felt sick so the owner came with me to the doctor and that was very nice from her.
What really disappointed us is that they wanted to make fast money on us: she charged me 2 breakfasts even if I told her I was not going to eat and ate just few things, they offered us a really expensive walk (we found out later it was supposed to cost usullly half of the price) and they brought us to a tabacco filed were we have been offered to buy cigars. We bought a box of 10 cigars and,when we came back home from the holiday, we found out inside the box there were only 9 cigars. We were really disapponted and its definitely a not good publicity for cuban tourism to treat guests that way.
Comment from Hotel Management
26 Jan 2020 by maritza, Hotel Management
Muchas gracias por su comentario la verdad es que nunca pense que tuvieras ese criterio pues siempre trate de darles un servicio de calidad e informales las cctividades que podian hacer sin animo de ganar dinero, en lo del tabaco no me dedico a vender cigarrillos la excurcion quien la hizo fue un guia profecional por su precio relamen los que cobran menos son los famosos ilegales .Bien me gustaria que repitiera su viaje y no tuvieras que visitar el medico.un saludo y vuelva pronto.
by A verified traveler
Idéal et chaleureux.
Posted 9 Nov 2019 on HotelsTrès proche de la nature, accueil exceptionnel.
Tout est organisé pour un séjour au top.
Dîner et petit déjeuner excellents.
Les 4 niçois en ballade.
Comment from Hotel Management
9 Nov 2019 by Maritza, Hotel Management
Muchas gracias por su visita fueron días exepcionales,espero un día lo puedan repetir le deseo lo mejor en lo personal y profecional éxitos mucha salud y un fuerte abrazo saludos de. Maritza y Pirry
