Ratings based on 13 Verified Reviews

3.2 out of 5
75% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2018
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Amazing jungle setting

Posted 16 Jul 2018
I would definitely recommend it here. We stayed in an a bungalow room in the jungle so the noises of the birds and other wildlife were as beautiful as the view. The pools were lovely and refreshing, however one of them is very busy and dominated by locals who pay to use it. I preferred the other one anyway so it wasn’t a big deal. The pools were only emptied for cleaning once during our 6 day stay and were a bit murky with a strong dilution of chlorine before emptying. The staff were so friendly and accommodating and most spoke English very well. The rooms were cleaned well, tidy and comfortable. They also had air conditioning, which was necessary, since it is so hot and humid there. We tried to book a three bedded room through Expedia but it wouldn’t book even though it said that it was available. Eventually, I booked 2 two-bedded bungalows so that the 3 of us could stay there. It was fortunate that I did, though, because the air conditioner in one of the bungalows was pumping out hot, rather than cold air. Luckily, we were all able to stay in the other one because it had 3 beds in ?!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 12 Mar 2018
Cons: Only one 220V socket per room, and it is quite a challenge to use it as the as the plug simply is not getting fixed in the socket.
Location: Great location and very nice hotel territory
At the check in the hotel staff told me that they did not received the booking confirmation from Expedia, but checked me in having in mind the confirmation on my email.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nature as its best

Posted 16 Feb 2018
Awesome place located inside a forest. Cabins are wonderful and private.
4 out of 5
by A verified traveler

Posted 20 Sep 2019 on Hotels
Hotel in buone condizioni, servizio eccellente, gentilezza degli addetti ai lavori, camera pulita e confortevole. Colazione abbondante, prezzi ottimi.Unico difetto riscontrato: piscina piccola e mancanza di ombrelloni a fianco dei lettini.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2019 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2019
4 out of 5
by A verified traveler

Tolle Umgebung

Posted 23 Feb 2019 on Hotels
Wir hatten leider kein heißes Wasser in unserem Bungalow. Es war sauber und die Umgebung sehr schön. Das Frühstück könnte etwas besser organisiert sein (keine Tassen zum Beispiel).
1 out of 5
by A verified traveler

Posted 21 Feb 2019
Das Hotel ist ungepflegt und in einem kritischen Zustand. Unter dem Bettlaken offenbarte sich eine Unterlage übersät mit mehreren gelblichen kleinen und großen Flecken, wahrscheinlich von Körperflüssigkeiten herrührend. Leider haben wir das erst nach der ersten Nacht festgestellt. Die Dusche war in einem desolaten Zustand. Darüber hinaus klagten wir über Juckreiz. Der Frühstücksraum roch modrig und erschien ebenfalls ungepflegt. Der kaum genießbare, sehr heiße Kaffee wurde aus unverständlichen Gründen in henkelfreien Suppentassen gereicht. Dass Ende Februar noch die verstaubte Weihnachtsdeko darin hing, kann man schmunzelnd als Deko-Sünde durchgehen lassen, symbolisiert aber die Gleichgültigkeit des Personals und Managements. Diese stoische Gleichgültigkeit schlug uns auch mit voller Wucht entgegen, als wir auf die Misstände aufmerksam machten. Uns blieb nur die Flucht in das zentral liegende Hotel, das wesentlich besser war. Eine Erstattung wurde abgelehnt. Schließlich stand schon der nächste Reisebus vor der Tür. Dieses Hotel wird hauptsächlich von Bussen angefahren, die dieses Haus auf ihrem Rundtrip im Programm haben. Hier wird vermutlich professionell abgezockt. Wenn möglich, würde ich das Hotel und damit die Tour meiden. Diese Art der Unterkunft könnte häufiger im Tourplan stehen. Schnelles Geld für wenig Leistung.