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Hotel Los Jazmines

3.0 star property
Comfortable hotel with 2 restaurants and bars

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August 2024

Photo gallery for Hotel Los Jazmines

Interior
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Breakfast area
Reception
Reviews
7.6

Good

Popular amenities

  • Gym
    GymGym
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included

Explore the area

Map
Carretera a Viñales, Km. 23, Viñales, Pinar Del Rio, 20300
  • Popular LocationViñales Church6 min drive
  • Popular LocationPolo Montañez Cultural Center6 min drive
  • Popular LocationViñales Botanical Garden6 min drive
  • AirportPinar del Rio (LCL-La Coloma)86 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Best stay in Cuba! Awesome location. Helpful and top service. We felt very welcome. Don’t miss this place!
Marianne
Mar 17, 2020
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Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Wardrobe or closet
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Wardrobe or closet
Desk
In-room safe
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Tropical

Minibar, in-room safe, desk, laptop workspace

Tropical

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Wardrobe or closet
Desk
In-room safe
  • 28 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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Exterior
Casa Leyani y Osvedy
Parking included
Free WiFi
Restaurant
Air conditioning
10.0 out of 10, Exceptional, (57)
The price is P1,895
P1,895 total
includes taxes & fees
Jul 21 - Jul 22
Casa Leyani y Osvedy

About the neighborhood

Viñales

Located in Viñales, Hotel Los Jazmines is in a rural area and in the mountains. The area's natural beauty can be seen at Viñales National Park and Sierra del Rosario National Park, while Museo Municipal and Polo Montañez Cultural Center are cultural highlights. Viñales Botanical Garden and Jardin Botanico de Vinales are also worth visiting.
Visit our Viñales travel guideOpens in a new window

What's nearby

  • Museo Municipal - 5 min drive
  • Viñales Church - 6 min drive
  • Polo Montañez Cultural Center - 6 min drive
  • Viñales Botanical Garden - 6 min drive
  • Viñales National Park - 7 min drive

Restaurants

  • ‪Balcon del Valle - ‬5 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Restaurante El Cuajaní - ‬6 min drive
  • ‪Paladar Ladera del Valle - ‬4 min drive
  • ‪Sunset Restaurant - ‬5 min drive

About this property

Hotel Los Jazmines

Hotel in the mountains
A nightclub, a terrace, and a garden are just a few of the amenities provided at Hotel Los Jazmines. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. WiFi in public areas (surcharge) is available to all guests, along with 2 bars and a gym.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • A gift shop and meeting rooms
Room features
All 70 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and minibars.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Vera
  • Restaurante Vitral

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 2 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Jazmines Vinales
Los Jazmines Vinales
Los Jazmines
Hotel Los Jazmines Hotel
Hotel Los Jazmines Viñales
Hotel Los Jazmines Hotel Viñales

Frequently asked questions

Does Hotel Los Jazmines have a pool?

Yes, this property has an outdoor pool.

Is Hotel Los Jazmines pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Los Jazmines?

Self parking is free at this property.

What time is check-in at Hotel Los Jazmines?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Los Jazmines?

Check-out is at 2:00 PM.

Where is Hotel Los Jazmines located?

Situated in the mountains, this hotel is within 3 mi (5 km) of Viñales National Park, Museo Municipal, and Viñales Church. Polo Montañez Cultural Center and Viñales Botanical Garden are also within 3 mi (5 km).

Hotel Los Jazmines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 56 reviews" "
Rating 8 - Good. 26 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 5 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Kendelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

ros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best things are the lovely views of the Vinales valley, clean rooms, felt secure (lacking functioning safe in room). Swimming pool deep and cool, open until 6pm. Cocktails at bar average. We didn’t eat there and chose to eat at local paladar restaurants nearby which were excellent within a few hundred metres distance. Breakfast at hotel was good - omelette bar and cold selection fruit, cheese etc.
Stayed 2 nights in Feb 2020

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice setting and comfortable hotel.
Stayed 1 night in Jan 2020

8/10 Good

Hassen

Traveled with group
Stayed 1 night in Jan 2020

8/10 Good

Jigar, India

Traveled with family
Liked: Cleanliness, staff & service
The property is beautifully located. Rooms have a great view of the Vinales valley. However, being old and being in Cuba, it had its cons. The flooring in rooms was the old tiles that felt very dusty. The hotel has issues with water supply from the city. Apparently the hotel can’t do anything about it. It’s very annoying when you can’t take your shower on time after a day at the beach which didn’t have running fresh water either. The service was fair, staff was very attentive.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view Was amazing ! Food at the restaurant bad and breakfast really bad
Stayed 3 nights in Dec 2019

8/10 Good

yonatan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Dirty pool rooms not that clean staff not good. Food not good
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is great, but the pool was empty, it would be nice if they pit an opened at the room and the bar was open until late tomorrow
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Location is excellent but the facilities need some work.
Stayed 2 nights in May 2019

8/10 Good

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel, even for Cuba
HORRID EXPERIENCE: My partner and I are disgusted and disappointed by our stay (for which we have received a goodwill gesture from our booking site), and want to warn anyone planning to stay at this hotel. The staff are the rudest I have encountered in Cuba. For example, the reception personnel refused to serve us when they were eating during their work hours, telling us to wait, and then made “spitting sounds and gestures” to get rid of us when we asked for information. There are some nice members of staff, in particular the chambermaids, but the overall service level is appallingly poor and unwelcoming. The room (individual rooms facing the beautiful valley) were big but in desperate need of renovation: our curtains were dirty, the air-con made a sound resembling a tractor in your ear, the bathroom was untidy, etc. There was a coffee machine but no coffee. The hairdryer didn’t work and we were advised to use a communal hairdryer instead. The iron had some residue on it and started to smoke and smell as soon as we turned it on, so that couldn’t be used either. The swimming pool area was loud and the pool itself was disgustingly dirty; there was plastic waste and piles of dust/hair on the bottom of it, and we couldn’t use it at all. Finally, the food at the restaurant was, to say the least, off-putting. Selection didn’t vary much and included some dry cheese, tasteless boiled beans and rice, and some suspicious looking meat and seafood.
Stayed 3 nights in Mar 2019

6/10 Okay

Alun C

Disliked: Cleanliness, property conditions & facilities, room comfort
Great views of Vinales valley
Colonial style hotel painted pink! Excellent location with stunning views, particularly if you book the cabanas. Rooms very basic. Everything was a bit damp. Good pool for relaxing. Food was dire (this is Cuba). Good restaurants in Vinales town just a short taxi ride away.
Stayed 3 nights in Jan 2019

10/10 Excellent

Elena, Boston, Ma- USA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has the most beautiful view, especially if you stay in the cabins. The most peaceful and amazing view of The Valley.
Stayed 1 night in Nov 2018

4/10 Poor

Roynel, Miramar, FL

Disliked: Staff & service, property conditions & facilities, room comfort
Overall this hotel was Overpriced, and staff was far from friendly: they coercively tried to make me pay for a breakfast that was already included in .
Stayed 1 night in Aug 2018

8/10 Good

Cuba2018

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location, comfy rooms
You cannot beat this stunning location! Reception were not very friendly (at all!) but the tour staff were lovely and helped us book travel. The hotel also offers direct buses to other cities, saving time connection on Viazul. We had a bungalow, which was lovely. Nothing extraordinary but very comfortable for a couple.
Stayed 3 nights in May 2018

10/10 Excellent

Douwe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay at must-see valley hotel
When you're in Vinales, you ought to see this place. Whether you sleep here or not the views are amazing.
Stayed 1 night in Feb 2018

10/10 Excellent

Marianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view and location
Best stay in Cuba! Awesome location. Helpful and top service. We felt very welcome. Don’t miss this place!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue sur la vallée de Viñales superbe.Etablissement propre et bien équipé,nourriture très bonne.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Utsikten är obetalbar, helt fantastisk, men hotellet ligger långt från byn Viñales vilket betyder att man får ta taxi till allt. Bemötande och service var det sämsta vi mötte under vår två veckor långa rundresa på Cuba. Hotellet har tydligen stora återkommande problem med vattenförsörjningen. Vi hade bara vatten under några förutbestämda timmar på förmiddagen och några på kvällen. Med andra ord inga toalettbesök övrig tid... :( Och inget varmvatten, så ingen dusch heller :(
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Decevent
L'hôtel est fidèle à la description fournie, mais les chambres restent légèrement deceventes pour le prix : moisissure dans la salle de bain, sol sale (traces des précédents clients...). Enfin le restaurant de l'hôtel ne vaut vraiment pas du tout le coup, ni au petit déjeuné, ni au dîner. Mieux vaut prendre un taxi et aller en centre ville, vous en aurez plus pour votre argent
Stayed 1 night in Feb 2020

8/10 Good

Henrike

Disliked: Cleanliness, property conditions & facilities
Ausblick top, Sauberkeit flop
Ausblick phantastisch, ansonsten schimmelig und schmutzig. Ich würde es trotzdem wieder buchen, weil es woanders auch nicht wirklich besser ist.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく部屋からの景色が最高。 食事も鶏のバーベキューを食べたがとても美味しかった。 ビニャーレスの街からは遠いが、バーの値段も街に比べて高くないし、考え得るほとんどのツアーも申し込めるので、土産探し以外で街へ降りる必要もないと思う。 ハバナへ帰るバスも12CUCで申し込み可能なので、ほぼ全てがここで完結出来ると感じた。
Stayed 1 night in Jan 2020